AJ Dohmann Chrysler Dodge Jeep Ram Plaquemines in Plaquemine including address, phone, dealer reviews, directions, a map, inventory and more

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24945 LA-1
Plaquemine, LA 70764

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Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of AJ Dohmann Chrysler Dodge Jeep Ram Plaquemines

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Service

Reviewed by Lauren from Plaquemine, LAJuly 08, 2021

Great customer service as always. Friendly staff, quick work, clean environment, and accommodating. I have never had a bad experience with the service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Everything was great, service and so helpful.

Reviewed by Andrew from Plaquemine La.June 21, 2021

It was great. Everybody was very helpful. The staff really went out of their way to make me very comfortable with the sale.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst customer service ever!!

Reviewed by Jason from Ny, NyJune 02, 2021

Worst customer service ever. I didn’t start calling until 2months have gone by with no registration or plates. My Initial call was the only call actually answered. Ever since my calls were screened, and ignored. (To his credit he did eventually text back a few hours later). It took 6 MONTHS to get my vehicles plates. Rejected twice by dmv due to their faulty paperwork. Then paperwork was admittedly neglected and left on office desk of dealership for a month. My temp tag long expired, yet no expediting was put forth. In fact I had to call weekly to remind them of the situation, at which point I was lied to me multiple times on the delivery of item and repeatedly failed to give me verification of tracking. I asked for refund for the mandatory protection plan. That’s right, did $1k to their price as the dealer says it comes with all their cars.... the catch is it’s only useful for that location, and I live 1000 miles away, and the dealer was aware as they filled the registration forms for out of state. The supervisors response to my request for a refund for a completely useless plan was: “it’s not our fault you moved”, which I didn’t! He also tried to blame dmv for 6 month delay where I have email evidence where it was at delearship for months neglected. And even if I lived there I would never bring my car there as their sense of urgency is the worst I have seen.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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