Premier Dodge Chrysler Jeep RAM in New Orleans including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

13000 I- 10 Service Rd
New Orleans, LA 70128

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Sales: 504-708-2248

Used Cars: 504-613-5486

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Premier Dodge Chrysler Jeep RAM

Overall Rating:

3.6 (out of 5)

80% recommend this dealer

170 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Drive pass

Reviewed by Shaneo from Covington LA January 06, 2023

Bought a truck from here I've been driving with a expired temp tag. They don't return calls or respond to voice mails. Look elsewhere for a better experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to Lawrence J Morreale (LMorreale@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities 3

Customer Service 1

Buying Process 3

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Awesome service

Reviewed by Kendell Craft from Marrero LaJanuary 03, 2023

Best Dodge dealership. Traded my car my old car in July and it took only about an hour. I went to get an oil change today, I was in and out. Highly recommended.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Kendell, we are very happy to have provided you with such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

I've been waiting nearly A YEAR to get a recall fixed on

Reviewed by BT504December 09, 2022

I've been waiting nearly A YEAR to get a recall fixed on my vehicle. They couldn't fix it because they didn't have the part, they claimed they'd order the part, and contact me when it came in. Well, that contact never came. I'd attempt to call service, but when I did call, the phone would just ring. How is this in any way professional? I really believe that this dealership just doesn't care because they're in a part of the city where they feel they don't have to care. I can bet that if they were in...let's say, Metairie perhaps, the experience would be a lot different.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to Courtney Schmalz (cschmalz@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Premier Dodge Chrysler Jeep RAM

Our experienced staff has helped many people get into the car that they want. We want to help you too. Browse our new Dodge/Chrysler/ Jeep inventory or our used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented repair technicians our auto body shop and our parts professionals. Premier Chrysler Jeep Dodge strives to provide the best sales service and experience possible to make your car buying process stress free.

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