13939 Airline Hwy
Baton Rouge, LA 70817

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Sales: 225-384-5450

Used Cars: 225-384-5450

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Matt Bowers CDJR

Overall Rating:

3.9 (out of 5)

93% recommend this dealer

1143 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT go to Matt Bower service department.

Reviewed by Cassaundra April 18, 2024

DO NOT go to Matt Bower service department. They lost my key fob to my vehicle and I have to wait for a replacement to come in for them to look at my vehicle. Two different employees in the service department lied to me about the repairs being in process, when my vehicle has NOT even been looked at due the losing of the key fob and waiting for another one to be delivered. Lying to a customer is unprofessional and unethical in my opinion. I am grateful that I was provided a loaner vehicle to drive while the repairs are being completed, but I did have to pay out of pocket for my rental for one week. I currently have a complaint filed to management regarding my issue. I will never, never take my vehicle there again. I will see what other places in my area can service my Jeep which is under extended warranty coverage until it hits 7 years or 100,000 miles, whichever comes first. It is so disappointing that the service department is so poor at Matt Bowers because my experience with sales was amazing. I would have returned to purchase another vehicle in a heartbeat from Gus my sales representative. It is just sad that someone can do such quality work, but others can ruin that positive experience with their poor customer service! Very disappointed.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

These guys are the worst for service.

Reviewed by Rje60April 03, 2024

These guys are the worst for service. You can never get a service advisor on the phone. I have left messages to get service on my vehicle that cost over $100k and still waiting two weeks later to get a call back. Currently, my new vehicle can't even be driven. Very frustrating!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hi everyone, I was very pleased with the service from

Reviewed by JamannquietMarch 06, 2024

Hi everyone, I was very pleased with the service from Matt bowers. When I walk through the door everyone smiled and said hi. I went to speak to the service advisor Kelsey, I told her what I need it and she was very helpful and honest with getting it done. Thanks again Kelsey for the great service!!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Matt Bowers CDJR

Every new Matt Bowers Chrysler, Dodge, Jeep and Ram comes with a Lifetime Warranty included. Matt Bower Chrysler Dodge Jeep Ram is your go-to source for new Chrysler, Dodge, Jeep and Ram vehicles in the greater-Baton Rouge area. We also stock a nice selection of quality pre-owned vehicles. Select pre-owned vehicles from Matt Bowers also come with a Lifetime Warranty included. See dealer for full details. Let us show you why Matt Bowers is the new and used auto center for you.

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