Dodge, Jeep and Chrysler
New Car Dealership in Winchester, KY
Overall Rating
2.1/5
Read dealer reviews
Rod Hatfield on Lexington Avenue in Winchester, KY treats the needs of each individual customer with paramount concern. We know that you have high expectations and we aim to surpass those expectations during your visit. As a New/Certified Used car and truck dealer we enjoy the challenge of meeting and exceeding those standards each and every time. No matter the situation WE CAN HELP...No credit, Bad credit, Bankruptcies, Repos, Divorces; No Matter The Situation...WE CAN HELP...Allow us to demonstrate our commitment to excellence.We are proudly serving Lexington, Richmond, Louisville, Georgetown, Frankfort, Winchester, & all surrounding areas.
Rod Hatfield Chrysler-Dodge-Jeep-RAM also has a service department if you need ongoing support with your new Dodge or Jeep, Rod Hatfield Chrysler-Dodge-Jeep-RAM has Dodge-trained mechanics and uses the highest quality parts. If you are in Winchester, Rod Hatfield Chrysler-Dodge-Jeep-RAM should be your dealership!
Rod Hatfield Chrysler-Dodge-Jeep-RAM Reviews
Overall Rating
2.1/5
8 out of 33 people recommended this dealer
Overall Facilities:
1.7/5
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Reviewed by Shayla
in Lexington, ky
September 23, 2020
They full of xxxx they xxxxed me over twice, they put my breaks on backwards and at first told me i had to pay , I called them all day for a lender car and they told me to wait until the next day so they could talk to someone else, tf would I need a lender car for then when that's the day I work and that's the day of service, and who puts breaks on backwards they insisted the car came to them like that but the salesman told me they put new breaks on it when I brought the car,(sorry we didnt inspect it they said) these people are just about money and not making honest deals or good customer service, I do not recommend this car lot to anyone who's smart, this lot is for dummies. I know nothing about cars and I've knew from day one this truck did not sound right! I'm pissed I've not had this truck long and they want to play your hard earned money for keeps. Do not get your car from them if you want to be able to continue a business relationship with them they are scam! It's all Money and profit for them! Point blank period!
Bad Sales guy Jacob Burchwell
Reviewed by yomzi
in Glen Burnie, MD
July 11, 2020
I was looking at purchasing a 2017 Lexus GX460 from Jacob Burchwell at this store, he sent me photos and a purchase order which I agreed to pay after which was after he said there was a service bill of $480 that he forgot to tell me about, I agreed to pay that as well. I was then told of a $530 Doc fee which is normal at most stores and I asked for a $200 reduction as I was not aware of the Service bill charge. After everything he came back to me and said his boss said no and I agreed to purchase it as I was tired at that point. I called several times after that with no answer and sent messages and he ignored all my messages, I even called the store this morning and I was hung up on twice. This is absolutely not acceptable. If you choose not to do business atleast with me have the common decency to give me a call or send me a message that vehicle was sold etc. I look online and price was increased again another $1,000. These are the people that give the whole car business and sales people a bad name and cannot be trusted. Please stay clear from this dealer and especially the sales guy Jacob Burchwell. Jacob you should be ashamed of yourself!! I would expect a call from a Manager when you receive this review.
Best Car Buying Experiene Ever!
Reviewed by Zhun Combs
in Pikeville, KY
June 03, 2016
I went into Rod Hatfield after seeing their ads on Facebook. After walking into the cleanest dealership I've ever been in, I was greeting by Esther Haley and Steven Chenault. Once I selected the vehicle of my hearts desire I realized I was dealing with true professionals. They guided me through the process and made it super easy Esther even went to get me something to drink while Steven proceeded to get me the best deal I could ever imagine. If you are ever in the market for a car I suggest you call them.
