A member of the Cars.com family
A member of the Cars.com family
1500 W Lexington Ave
Winchester, KY 40391
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:30am – 5:00pm |
| Tue | 8:30am – 5:00pm |
| Wed | 8:30am – 5:00pm |
| Thu | 8:30am – 5:00pm |
| Fri | 8:30am – 5:00pm |
| Sat | 8:30am – 2:00pm |
See all dealerships near Winchester, KY that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
3.7 (out of 5)
37% recommend this dealer
57 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
No care for customer
I purchased a vehicle from ''Rod Hatfield'' used car factory in Nicholasville. After four days the radio, GPS, On Star, phone all quit working. I asked the dealer to help me out to get it fixed. They sent me to their dealership in Lexington and said, they would be able to help me out. They advised me that I would need to leave the vehicle 24 hours and it would cost $189 just to diagnose the problem. The next day they told me the problem and that it would cost $2,700 to fix it. When I asked if they could help with the cost, they first said no. After a few days of talking with them, they offered a 20% discount. I then checked with two other Cheverolet Dealers. Both offered to do the same repair for $1,700. After discussing the problem with several of their associates to find a solution, they assured me that there was no way that they could help me to fix the system unless I paid the $2,140. I left a very unsatisfied customer, but it didn't seem that it bothered them a bit that I was unsatisfied.
Maximum rating = 5
They took good care of me I was satisfied with the deal
They took good care of me I was satisfied with the deal and have always had a good experience.
Maximum rating = 5
They are always helpful and friendly every time we come
They are always helpful and friendly every time we come in. Love doing business with them.
Maximum rating = 5
Rod Hatfield on Lexington Avenue in Winchester KY treats the needs of each individual customer with paramount concern. We know that you have high expectations and we aim to surpass those expectations during your visit. As a New/Certified Used car and truck dealer we enjoy the challenge of meeting and exceeding those standards each and every time. No matter the situation WE CAN HELP...No credit Bad credit Bankruptcies Repos Divorces; No Matter The Situation...WE CAN HELP...Allow us to demonstrate our commitment to excellence.We are proudly serving Lexington Richmond Louisville Georgetown Frankfort Winchester & all surrounding areas.
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