Mann Chrysler Dodge Jeep Ram in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

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1815 Irvine Rd
Richmond, KY 40475

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Sales: 859-353-6267

Used Cars: 859-353-6267

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Mann Chrysler Dodge Jeep Ram

Overall Rating:

2.6 (out of 5)

30% recommend this dealer

20 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

On an early Thursday morning drive through Kentucky, I

Reviewed by W McMillanSeptember 26, 2022

On an early Thursday morning drive through Kentucky, I had an engine warning indicator light come on, along with restricted engine performance (fail safe). I immediately located the nearest dealership, which happened to be Mann, and made the call no traveler wants to make. They asked if I needed assistance getting my truck to the dealership and promised to do their very best to diagnose the problem as soon as possible. I arrive at the dealership between 0830 and 0900 and by 1000, I knew the issue and it didn't look great for continuing my journey any time soon. The Team at Mann made miracles happen over the next 24 hours, finding the required part locally, going to pick it up and completing more than 8 eight hours of repair work all by the next morning. Not only did the team get the truck fixed and ready to go, but they assisted in hotel selection, finding alternative transportation, and even made some suggestions on where to grab dinner that night. Most of all, the team was just very nice and kind to a stressed out traveler. Just wish they were closer to my home in Indiana, as they would be my new dealership.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Avoid the Jeep Grand Cherokee L

Reviewed by Kellie from Richmond. KYApril 11, 2022

Bought a Jeep Grand Cherokee L November 2021. This vehicle falls under the Lemon Law and Chrysler is supposed to be in the process of repurchasing my vehicle. They are stalling for sure. My car has less than 5000 miles on it. It been in the shop more than 2 months that I have had it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Avoid completely

Reviewed by Mott’s apple sauce from Lexington kyJanuary 22, 2022

Incredibly overpriced and stretchy. High pressure and low low value. They also argue with people on Facebook if they say something about their crazy high prices.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Mann Chrysler Dodge Jeep Ram

We make every effort to ensure that our listings are accurate and as current as possible. However due to the nature of our business our inventory changes daily. Please contact us to confirm availability of all vehicles. Looking for a vehicle we don't have listed in our inventory? Give our Cars.com Sales Specialist Dean Sullivan a call or text at 859-625-1422 and we'll do our best to find that special auto you're looking for!

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