Mann Chrysler Dodge Jeep Ram in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

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1815 Irvine Rd
Richmond, KY 40475

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of Mann Chrysler Dodge Jeep Ram

Overall Rating:

3.2 (out of 5)

29% recommend this dealer

7 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dakota nightmare

Reviewed by Rayc from Owingsville kyDecember 30, 2020

I got the worst deal after being told it was a local trade and it stranding me on the road only 3 days after buying it,,,then 8 or ten more times,, only to find it was from Ohio,,, and to have the owner look you in the eye and say,,,,IAM not responsible for the truck,, i am almost 70 yrs old heart trouble,,,and need a way to doctor appts,, this my friend is not a good business,,

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.2 (out of 5)

After buying 7 new Dodge pickups in 10 years it se

Reviewed by Billy Bales from Berea,KYFebruary 15, 2017

After buying 7 new Dodge pickups in 10 years it now seems like I'm treated with a cold shoulder and nobody wants to deal with me half the time so I'm going to take my business elsewhere

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 4

Buying Process 1

Quality of Repair 4

Maximum rating = 5

2.3 (out of 5)

"Mann they don't stand behind their sales."

Reviewed by Thought I had a cool new truck from Wilmore, KYFebruary 07, 2017

I was a first time buyer and Mann CDJ of Richmond left me with a very bad experience. After months of searching my wife and I finally found the truck we were looking for. At first we had a great experience with Kevin, but after we purchased the truck, things went down hill fast! They wouldn't let us test drive the vehicle for a couple days before purchasing or let us have our trusted mechanic check the truck out before purchasing and that should have been a big sign. Three days after purchasing the truck we began having transmission problems and when we contacted the dealership, they would return our calls. After a week I called and spoke with a sales manager Todd and he informed me that because we didn't buy the extended warranty there was nothing they would do to help. What concerned me even further was that he told me that I "should have done more research before buying a vehicle from them." When you talk to a sales manager of a new car dealership, a representative for his business, and he lets you know that you made a mistake in buying a vehicle from his dealership, you can be sure they are definitely not reputable, and I had definitely made that mistake. Mann CDJ of Richmond I will never buy a vehicle from you again, and I cannot recommend this dealer to anyone!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 3

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Mann Chrysler Dodge Jeep Ram

We make every effort to ensure that our listings are accurate and as current as possible. However due to the nature of our business our inventory changes daily. Please contact us to confirm availability of all vehicles. Looking for a vehicle we don't have listed in our inventory? Give our Cars.com Sales Specialist Dean Sullivan a call or text at 859-625-1422 and we'll do our best to find that special auto you're looking for!

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