Mann Chrysler - Mt. Sterling in Mount Sterling including address, phone, dealer reviews, directions, a map, inventory and more

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806 Alexa Drive
Mount Sterling, KY 40353

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Reviews of Mann Chrysler - Mt. Sterling

Overall Rating:

2.5 (out of 5)

33% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sorry

Reviewed by Ray (hemmroid) from Owingsville kyJuly 27, 2020

Very unfortunate to have bought from this place would ( never) recommend any one buy from them, over priced,, poor customer service if you do go there pay close attention to what they tell you about where a vehicle came from,

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

good place to deal

Reviewed by Gregg And Dawn S from mt. sterlingDecember 14, 2013

I recently went to purchase a newer truck. John back was my salesperson he took my keys to my truck . I told him what I was looking for. We made a deal.This is my 3rd vehicle I bought from him he is a great saleperson and will go out of his way to make sure you are happy with puchase of a vehicle. Mann dodge jeep chrysler is the only place I would buy a vehicle from, everyone from sales to owner and service department is very nice and helpful. I wiill not buy from nobody else. Mann dodge is the only dealer I would go to and buy a vehicle

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.5 (out of 5)

Avoid at all costs

Reviewed by J. from Mt. Sterling, KyFebruary 13, 2013

I went in today to look for a late model used pickup. After finding one I really liked, we talked to the salesman, John ( I believe, he never really introduced himself). He took the keys to my vehicle to evaluate for a trade, came back, spoke with his sales manager, then came back to me to discuss a deal. After a little back and forth, we settled on a deal. We took the truck out for a test drive to make sure it suited me. When we arrived back, the sales manager informed me that the salesman had made an error on the evaluation (put auto instead of manual transmission) and our deal was no longer possible. They admitted the problem was their fault, yet offered no solution.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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