1935 US Hwy 25E
Middlesboro, KY 40965

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Sales: 606-248-3444

Used Cars: 606-248-3444

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Redmond Chrysler Dodge Jeep Ram

Overall Rating:

3.1 (out of 5)

74% recommend this dealer

245 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Title: WARNING: DO NOT BUY FROM THIS NIGHTMARE

Reviewed by Ernest Moore from Harlan, KYNovember 25, 2025

Title: WARNING: DO NOT BUY FROM THIS NIGHTMARE DEALERSHIP > Paul was our salesman when we bought a 2020 Chevrolet Blazer on July 12, 2025, and since driving it off the lot, this car has been an unrelenting disaster. I have never in my life experienced a more infuriating, dangerous, and incompetent dealership. Week one: All four tires were failing — one booted, three needed fix-a-flats. Exhaust system: Our local mechanic attempted repairs five times, even welding parts for free out of sheer sympathy, and finally concluded the entire exhaust system needs replacement. O2 sensor issues: Bypassed by our mechanic just to keep the car running. Check engine light: Catalytic converter code appeared weeks later. Thermostat: Dealership today quoted $2,000 and said it’s not covered — utterly refusing to take responsibility. Steering: The “Reduced Steering” warning pops on intermittently, making this car a safety hazard. And here’s the cherry on top: Brine Lloyd, Director of Service and Parts, told us verbatim: > “We aren’t legally required to inspect vehicles before sale, and we can take your trade-in and sell it five minutes later.” That’s right — they will happily sell you a dangerously defective vehicle, then laugh as it becomes your nightmare. This dealership is reckless, dishonest, and completely unconcerned with safety or human decency. Months of stress, repeated repairs, and constant danger later, they have shown zero accountability. If you value your safety, sanity, or money, do not even think about buying here. Buyer beware — this place is a living xxxx for anyone trying to own a car.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

i recently purchased a electrical car nissan ariya from

Reviewed by AMIR ROOZBAHANIJune 11, 2025

i recently purchased a electrical car nissan ariya from this dealership and had a great experience.my saleperson JUSTIN GREGORY was extremely helpful and professional throughout the process. even when there was a delay with the registration and plate license , he fully supported me and quickly arranged a new temporary plate license . i am very satisfied with the car the prive and the overal service. thank you for making everything smooth and stress-free

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I bought a 2020 Chevy Equinox from Tim Short in Lexington

Reviewed by leonrealistFebruary 17, 2025

I bought a 2020 Chevy Equinox from Tim Short in Lexington with full trust that I would be treated fairly. I was not. I bought the car online and was offered a test drive at the dealership prior to signing the papers but declined not being mechanically inclined an purchasing the car for my granddaughter. After the paperwork was completed I received the key fob and asked for the 2nd one only to be told there was only one. After arriving home and going to a locksmith He discovered that the door key in the fob I was given had never been cut and I would have to go to a dealer to have one made. The cost for a new fob and 2 keys was near 500.00.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Redmond Chrysler Dodge Jeep Ram

At Redmond Chrysler Dodge Jeep Ram of Middlesboro, we’re proud to serve our community with honesty, integrity, and a commitment to exceptional customer service. Conveniently located in the heart of southeastern Kentucky, we offer a wide selection of new and pre-owned vehicles from trusted brands like Chrysler, Dodge, Jeep, and Ram. Whether you’re looking for a rugged truck, a family-friendly SUV, or a sleek sedan, our knowledgeable team is here to help you find the perfect vehicle to fit your needs and lifestyle. At Redmond CDJR, we don’t just sell cars; we build lasting relationships.

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