Cross Chrysler Jeep Fiat in Louisville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1501 Gardiner Ln
Louisville, KY 40218

Get Directions

Sales: 888-839-6040

Used Cars: 866-837-9455

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Cross Chrysler Jeep Fiat

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1459 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience!

Reviewed by Stantonfam2011July 23, 2022

Excellent experience! All Staff was professional, and a special accolades to the gentlemen that complete the sale! He knew that I wanted to get the deal done and head home! Hats of on the process

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Cross Chrysler Jeep FIAT. Come back and visit us any time, our Sales Team will be glad to assist, as always!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Literally the easiest car buying experience ever.

Reviewed by Warren.brooks72July 23, 2022

Literally the easiest car buying experience ever. Zero pressure. Mark Yates stayed in constant communication throughout process. When one car didn’t suit my needs he found me another one that worked perfectly. Financing was easy. First dealership that didn’t try to slip in extra fees and the payment was the payment. Would recommend these guys 10 out of 10.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Warren, It's amazing to know that you had your best vehicle buying experience. Enjoy your purchase and we appreciate your recommendation. All the best from us at Cross Chrysler Jeep FIAT.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Chris GABEHART, Was My Sales Rep.

Reviewed by Carol ReedJuly 23, 2022

Chris GABEHART, Was My Sales Rep. He was Amazing, Very Knowledgeable, Over the Top & Very Helpful, Courteous, Very Patient & Went That Extra Mile in Helping Get Exactly what I was looking for!!! I would Definitely Recommend Cross & Chris to Everyone !! I absolutely had the best & easiest car shopping experience!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the 5-star review, Carol. We're glad you had such a pleasant and successful visit with us.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Cross Chrysler Jeep Fiat

At Cross Chrysler Jeep we know that value selection and 5-star service both before and after the sale are what have made us the dealer in the Louisville area to shop for a new or pre-owned Chrysler or Jeep. Conveniently located just off the Watterson Expressway at 1501 Gardiner Lane Louisville KY as a full service Chrysler Jeep Dealer we not only offer new Chryslers and Jeeps but also sell pre-owned vehicles of all makes and models provide financing and have a full service facility including paint and body repairs and a parts department offering Chrysler and Jeep OEM replacement parts and accessories.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top