270 Fitz Gilbert Rd
Hazard, KY 41701

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Sales: 606-716-0672

Used Cars: 606-716-0672

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of Tim Short Chrysler Dodge Jeep Ram Hazard

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I’m not the type of person to write a bad review or to

Reviewed by James BSeptember 02, 2022

I’m not the type of person to write a bad review or to take things far, but I recently purchased a vehicle from here that has had nothing but issues since the day I got it, I drove 10 hours for this vehicle and was told it was in great shape and nothing was wrong with it, despite being worried about the Carfax, that was terrible and not shown on their website, I was assured the car was gonna be fine not only cosmetically but mechanically. I trusted them and made my way to get this vehicle. When I got there I test drove it and the car looked and smelled like it was not cleaned on the inside, which I figured they just didn’t have the time to do it or not enough staff due to the flooding they were dealing with, so I didn’t let it bother me too much, but the I also found that the car had some sort of knocking noise in the front while driving and a broken trim piece inside the car, in which their delivery driver agreed he also heard the knocking noise so I let them know this needs to be addressed before I signed any papers and they said the warranty I purchased from them should cover it, if not they would take care of it. I get the car back home and the oil light then turns on (and has been on 4 times in the two weeks I’ve had it), I also noticed the side view mirror is barely attached to the car, and the vehicles suspension starts to sag to the ground only on one side every time I park it over night , along with the car jerking while I drive it, and course with the knocking noise I noticed when I test drove it getting progressively worse. I brought the car to my local Audi dealership and come to find out it’s burning oil, and there’s something wrong with the air suspension, and the warranty company will not cover these issues with the car and the Tim Short Chrysler said they’re not putting any money into the car because they lost money on it, therefore they won’t fix it. They did send me a check for $500.00 dollars to cover the broken trim pieces but this check wouldn’t cover half of what it would’ve been to fix them. So Tim Short Chrysler leaves me with two options, either trade the car with them (they have no inventory comparable to the car I bought) or trade it with someone else, in which I not only would lose a ton of money doing so, but that would be giving their problem to someone else! I feel that they should take this vehicle back, give me my money back, and send it to auction where it should of went to begin with! So here I am stuck with a vehicle that I don’t even feel comfortable driving, and I have to play the waiting game and hope they maybe get a vehicle in that is decent to trade in too. The buying process was great, and my salesperson has been nothing but kind through this whole situation, but the dealer is not, and will not do anything to help me, and will not take the car back because they don’t want to deal with it! Now my only option is to contact the Better Business Bureau and the Kentucky State Attorney General to make complaints. I hate taking it this far but this is not fair to the consumer! Be careful buying vehicles from here as all they do is change the oil and throw them on the lot to make a sale, not knowing how they are mechanically.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

bad business

Reviewed by Richard Mullins from DeaneFebruary 15, 2020

dont ever go here or any place that has Tim Short on it,I got burned so bad and worst of all they found it funny

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Ford Escape scam

Reviewed by Mike2018May 28, 2018

Bought a used Ford Escape 2013. Their phony records showed a perfect maintenance record. The ad on cargurus claimed an outstanding buy,georgous car. Last minute sales note,As Is. Dummy me I trusted these scammers. Engine blew within a week. Now they don’t even know me. Will not take or return my calls. Beware,not just me, but others say terrible Dealer. One other thing, the finance boy will slip in unwanted worthless warranties without you knowing, costing you more . I noticed a lot of available cars in Maryland. Probably wind up at this dealer.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Tim Short Chrysler Dodge Jeep Ram Hazard

Tim Short Chrysler of Hazard in Hazard KY also serving Pikeville KY Prestonsburg KY Lexington KY and Paintsville KY is proud to be an automotive leader in our area. Since opening our doors Tim Short Chrysler Jeep Dodge Ram of Hazard has kept a firm commitment to our customers. We offer a wide selection of New vehicles and Used Vehicles we hope to make the car buying process as quick and hassle free as possible. Take The Short Drive To Satisfaction.

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