725 Maple Ave
Danville, KY 40422

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Sales: 877-815-1808

Used Cars: 859-965-9240

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 3:00pm

Reviews of Bob Allen Motor Mall

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

836 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had a transmission replaced and during the replacement

Reviewed by Shane Wilson from Danville, KYDecember 09, 2025

We had a transmission replaced and during the replacement a seal was damaged on the power take off for the 4 wheel drive. We had to bring it back in for a second repair and were without our car for an additional week. It was all covered and we were only out our inconvenience. The staff were honest with us on why this may have happened. I'm sure it was an accident, which happens. I gave 5 stars not because everything went perfectly, but because when there was an issue it resolved. The staff were honest and the situation was taken care of.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your thoughtful review, Shane! I'm glad to hear that our team at Bob Allen Motor Mall was able to resolve the issue with your transmission and that you appreciated our honesty throughout the process. We strive to provide the best service possible, even when unexpected challenges arise. We look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863

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Maximum rating = 5

1.0 (out of 5)

Don’t let them lie to you.

Reviewed by Chris from Lou. KyDecember 02, 2025

Don’t let them lie to you. The price they show is with all discounts applied. When you try to but the vehicle, then they start removing discounts. Classic bait and switch. Scam artists.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Chris. I understand your concerns regarding pricing transparency and appreciate your feedback. It’s important to us that our customers feel confident in their transactions at Bob Allen Motor Mall. I encourage you to reach out to me directly so I can address your concerns and provide clarification. Your satisfaction is a priority. John Welsh - General Manager - (888) 309-6863

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Maximum rating = 5

5.0 (out of 5)

My husband takes my car to get serviced.

Reviewed by Payton New from Somerset KY.November 25, 2025

My husband takes my car to get serviced. He states everyone is very friendly. It's a different experience from any lots around us. Very amazing place to buy a car and get services at!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your wonderful review, Payton! I'm thrilled to hear that you and your husband have had such a positive experience at Bob Allen Motor Mall. We pride ourselves on providing friendly service and making the car buying and servicing process enjoyable. We look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863

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Maximum rating = 5

About Bob Allen Motor Mall

Bob Allen Motor Mall has been selling and servicing vehicles for 20+ years and is a locally owned and operated business. Our customers are #1 here at Bob Allen Motor Mall we strive to offer superb customer service.

We offer a huge selection of vehicles new and used with a inventory of over 600 units. Our used vehicles go through a thorough inspection process before ever getting to the lot so our customers can feel secure with their purchase.

Our service parts and body shops all offer very experienced technicians and the latest high tech tools which enables us to diagnose and repair your vehicles problems in a very timely manner.

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