Briggs Dodge Ram Fiat

Huge shout out to there services center for taking care of our truck did an amazing job. Found an issue with it that we didn't even know about it and they fixed it. Thank you to Bridge Dodge Ram in Topeka. The only disappointed part was we thought we would get $100.00 refer a friend we brought our son down the next day and he bought a vehicle. Never received it. No big deal, but we felt mislead. Then we also tried to refer my sister but the salesman never returned her call. Since she didnt get a call back she went to a Ford dealership and got a vehicle there. We also tried to get the replacement paint and for scratch we found on it after we brought the truck home and the salesman gave us the wrong color of paint he seemed put out about it so we went to Napa to get it replaced. The finance manager was amazing. We also thought our salesman was too but after we bought the truck. It just seemed we didn't matter anymore. But we do want to give shout out service department and finance department for a great job for taking care of us. We do love the truck we got. We did buy a vehicle there before and had great relation with the salesman afterwards with no issues.

Took my car in on the 2nd. of Nov. They said they needed a part, weren't sure if they had one. That never called me back. Aparrently my car was done that same day. I was never called. I called the dealer 4 times. Finally on the 11th,I was told it had been ready on the 2nd. Somebody dropped the ball and there was no apology, or sorry for the inconvenience. I really don't think they even cared. This is the first time I've ever a problem with them. Not sure I'm going back. Or i won't leave until my car is done, even if I have to spend the night.

Setting up our test drive appointment was smooth and Dale was polite and accommodating but both vehicles that we drove were dirty and NOT ready to drive off the lot if we'd wanted to purchase that day. One still had cell phone holder stickies attached to the dash while the other had a chip in the windshield. Sales manager Chris offered other vehicles to test drive but consistently exceeded our budget. He asked what prevented us from buying the cars we drove and we told him that it was the condition they were in more than anything but he immediately said to ignore that. Even if they did have the car we ended up wanting, I would not want to purchase from this dealership.