Deery Brothers Chrysler Dodge Jeep Ram of Waukee in Waukee including address, phone, dealer reviews, directions, a map, inventory and more

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1000 West Hickman
Waukee, IA 50263

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Sales: 515-381-6403

Used Cars: 515-381-6249

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Overall Rating:

3 (out of 5)

46% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Never Going Back!

Reviewed by Tiffany Wasson from Urbandale, IAMay 25, 2021

IF I COULD GIVE THIS DEALERSHIP A 0/5 REVIEW I ABSOLUTELY WOULD! First off - I wanted to say that we had an EXCELLENT experience with our sales guy Mike! He was an awesome guy and has done literally everything he could to help us out! However, we have had the WORST experience here and I will never go back, especially not to their service department. My fiancé and I both got a used 2015 Jeep Renegade and we both understand the concept of used vehicles. First time that the check engine light came on was a week after we got it and we took it in, and they “took care” of it. A few weeks later, light went off again. This time, we had to pay to have it fixed. Once more, I get used vehicles are used and can have issues. HOWEVER, 2-3 MORE TIMES to the dealership because the engine light turns on and they continuously tell us it’s a whole new issue and they “took care of it”. My fiancé took the vehicle to a different mechanic and they mentioned it was the transmission going out. When we contacted our sales guy, he told us we could trade it in or get it completely checked out to see what the actual issue was. But - this was almost 2 months after we received it and we still haven’t received our registration so we could even do the trade in?! Apparently the dealership didn’t send in the title to our county yet and the registration was still under the ORIGINAL OWNERS NAME!! Knowing this, they offered to do the diagnostic “free of-charge” and found out the issues. The used sales department offered to pay $400 of the $700 bill and we figured everything was good. ONE WEEK LATER - and now the engine light popped back on! I absolutely am frustrated and would not recommend this dealership. I have had zero issues with my Chevy Malibu I bought - however, this Jeep has already caused us to pay $900 in something that should have been fixed the first time around. We are now taking our service elsewhere because this is completely ridiculous. I just want to mention that I appreciate Mike - he has been so tolerant and amazing during this whole process. But unfortunately, his good service isn’t going to fix our vehicle. Not to mention that we have driven back and forth to the service department with a vehicle that could potential break down just for them to turn us away after they say we can come in “first thing” but then tell us we need to make an appointment. Absolute garbage.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Elizabeth Cabral

Reviewed by Aaron, Cyle, Anthony, Nic from Waukee IAMay 06, 2021

I bought my daughters 2010 HS 250 Lexus for her 16th birthday. Nic and the management team were outstanding! They made it such a wonderful experience that when they brought it out all washed up and detailed she cried she was so happy. Being an older car, over the last few months there were some little details that needed attention and the service team went above and beyond to make it perfect. Aaron, Cyle and Anthony were outstanding I can’t say enough about how pleased we are with the Deery team!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dealer sold me car with prior accident

Reviewed by Niel Choi from Ankeny, IowaMarch 11, 2021

I purchased a used vehicle (chevy Bolt) here in December. I explicitly asked the sales rep if this has been in an accident a few times, and was told it has not. I ran a car fax on my car and it looks like it has been in a car accident in 2019. I read through the sale disclosures and saw no mention of an accident there either. I really regret purchasing here and am very disappointed in this dealership. I would avoid, or at the very least, remember to ask for a CarFax on any used vehicle here.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Deery Brothers of Waukee is metropolitan Des Moines's newest dealership. With Iowa's only Jeep exclusive showroom and state of the art service center our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness respect efficient use of technology and creating a family atmosphere that builds customer and employee loyalty.

If we do not have the exact vehicle that meets your needs we can locate it and have it on premise in a short amount of time!

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