Granger Motors

Excellent experience buying extended warranty here. The dealership I purchased my car from couldn't even come close to the price and actually knew that I likely got a quote from Granger before buying my car.

I’ve taken some time to calm down and process my experience before writing this review. This isn’t a post filled with anger or hate — just a sincere word of caution and a “buyer beware.” My advice to anyone considering buying a used vehicle from Granger is simple: don’t. And if you do, I strongly recommend purchasing whatever warranty they offer. I bought a used 2018 Ford F-150 from Granger on 02/26/2025 for $33,188, along with a third-party warranty. Out the door, I financed around $40,000. Unfortunately, this truck has been nothing but a money pit and a headache for the past eight months. Within the first week of ownership, a front wheel bearing and CV axle failed — and it only went downhill from there. Soon after, the truck developed a driveline vibration, which led to a full transmission replacement and another CV axle replacement due to a torn boot. After getting the truck back from my local Ford dealer following the transmission replacement, a new issue appeared: it began trying to engage four-wheel drive while driving down the road. The truck went back in again, and both front IWE actuators were replaced. It’s currently back at the dealership — for the fourth or fifth time (I’ve honestly lost count) — with what appears to be the same issue: attempting to engage 4WD at interstate speeds. To date, this truck has racked up roughly $12,000 in repairs and spent nearly three months in the shop. Those numbers continue to climb as it’s still at the dealership while I write this review. When the first problem appeared (the wheel bearing and CV axle failure), I called Granger to express my concern about how their service department could have missed it during their “used vehicle inspection.” The manager’s response? “Sometimes things get missed.” That felt like a real slap in the face. Once again, my warning to anyone thinking about buying a used vehicle from Granger is this: don’t. Save yourself the stress, frustration, and financial pain — go somewhere else.

Working with Samantha there was amazing, great service, quick order and ease of doing business. Once my ordered truck arrived I spent about 15 mins at the dealer and we were done! only place I'll buy from!