Turpin Dodge Chrysler Jeep in Dubuque including address, phone, dealer reviews, directions, a map, inventory and more

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90 John F Kennedy Rd
Dubuque, IA 52002

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Sales: 563-583-5781

Used Cars: 563-583-5781

Reviews of Turpin Dodge Chrysler Jeep

Overall Rating:

5 (out of 5)

100% recommend this dealer

194 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Friendly helpful staff

Reviewed by Scott from Dubuque, IowaMarch 28, 2023

The employees are receptive and friendly. The owner knows not only my name but also remembers the 3 vehicles we have purchased from Turpin

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Scott, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Turpin Dodge Chrysler Jeep. Please feel free to contact us if you have any questions about your new three cars purchased. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent experience

Reviewed by John from Dubuque. IAMarch 28, 2023

Everyone courteous and helpful...body work excellent and completed faster than expected...appreciated use of loaner vehicle (the fact that it was the same model as I had been driving was an added bonus).

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

John, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service and done in a timely manner

Reviewed by Douglas from Dubuque, IaMarch 23, 2023

Service was well done and service staff were exceptional. The facilities were clean and staff were very helpful. I would recommend to family and friends.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Douglas, it’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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