Chevrolet, Ford and Dodge
New Car Dealership in Charles City, IA
Overall Rating
4.7/5
Read dealer reviews
Here at Mike Molstead Motors, we truly are "your friend in the car business." We have 2 locations and our professional staff of Chevrolet, Buick, Cadillac, Ford, Chrysler, Dodge & Jeep certified sales consultants will help guide you through every step of your car buying experience with the courtesy and respect you would expect from a true friend. We strive everyday to treat our customers the way we would treat a friend or guest in our own homes. Our primary goal is to exceed your expectations and to serve all your automotive needs. We invite you to come experience our "low pressure" environment, we believe you will love it!
And for service for your new Chevrolet, Ford or Dodge, Mike Molstead Motors is the place to go in Charles City. Mike Molstead Motors has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Mike Molstead Motors Reviews
Overall Rating
4.7/5
294 out of 303 people recommended this dealer
Overall Facilities:
4.8/5
Good repair but some damage done
Reviewed by Dennis
in Greene Iowa
August 19, 2020
I had my truck in for a repair that was going to take several days. I left it there on a Friday as I was going to be gone the following week.When I got home I was told they needed another part that was not ordered. That was no problem. After almost 2 weeks i was told it was ready. This was also no problem for me.The next day after I picked the truck up I went and washed it. While drying it off I noticed a place on the tail gate that had been scratched and was touched up with paint. Not a good touch up I might add. I called my service man and told him of the problem. He said they had cameras and would check it out. He also asked me if it might have been like that when I bought the truck. i told him no. (the truck wasn't purchased from the dealership). He also said to bright it in and his manager would take a look. When i did this he said sometimes people think things like this might had happened there but were really done before their car or truck got to the dealership.I said if that were the case it probably wouldn't have been tried to hide the damage with touch up paint. I said If he felt I was trying to get something fixed that wasn't done I would go. I said thanks and left.I just called my service advisor and ask him if they had decided to do anything about it and he said NO. Someone there did this to my truck and tried to hide it rather then to own up to it. I think that is VERY POOR of that person and also VERY POOR of the dealership not ti fix the problem.I will get it fixed and pay the bill but I will never go back to This ford dealer again
Pushy, impersonal
Reviewed by RamFan
in Mason city, Iowa
July 30, 2020
They attempted to push a loan through without asking me any questions (term length, payments, down payment) after getting that all sorted out they were pushy with gap coverage and extended warranty. While looking the vehicle over they hovered and kept talking about how nice everything was. Just an unpleasant experience from beginning to end. They're just lucky I really wanted that particular vehicle.
Out of State Purchase
Reviewed by parC
in Minneapolis, MN
August 18, 2015
I had a great experience trading in my vehicle. Great People, and Honest! I live in MN and Molstead had the vehicle I wanted. I bought the vehicle over the phone and Molstead delivered the vehicle to my home near the Twin Cities. Molstead also drove my trade-in vehicle back to their store. It was an effortless and enjoyable transaction. Molstead promised and Molstead followed through!
