McGrath Chrysler Jeep Dodge Ram

I had a very frustrating experience with McGrath Buick GMC Cadillac in Cedar Rapids, IA. I found a Nissan 350Z listed at their Cedar Rapids location and placed an online hold that was advertised as being good for 24 hours. I live about an hour and a half away, so I went to the McGrath dealership in Davenport instead. A salesman there told me he would handle everything and have the car brought down to Davenport for me. After that, I received a call from Russ Beltz at the Cedar Rapids location. I informed him that a Davenport salesman was already assisting me with the purchase. At this point, two salespeople and one manager were aware that I fully intended to buy this vehicle. I was told the car could be brought to Davenport the same day, which never happened. Later, I received a message from Russ Beltz stating that the vehicle had been sold — despite knowing I was actively trying to purchase it and had been told it was being transferred for me. The lack of communication and follow-through was extremely disappointing, and it felt very unprofessional given the assurances I was given. Overall, this experience wasted my time and left me with no trust in their sales process. I would not recommend this dealership if you expect honesty, coordination between locations, or respect as a serious buyer.

I had a very frustrating experience with McGrath Buick GMC Cadillac in Cedar Rapids, IA. I found a Nissan 350Z listed at their Cedar Rapids location and placed an online hold that was advertised as being good for 24 hours. I live about an hour and a half away, so I went to the McGrath dealership in Davenport instead. A salesman there told me he would handle everything and have the car brought down to Davenport for me. After that, I received a call from Russ Beltz at the Cedar Rapids location. I informed him that a Davenport salesman was already assisting me with the purchase. At this point, two salespeople and one manager were aware that I fully intended to buy this vehicle. I was told the car could be brought to Davenport the same day, which never happened. Later, I received a message from Russ Beltz stating that the vehicle had been sold — despite knowing I was actively trying to purchase it and had been told it was being transferred for me. The lack of communication and follow-through was extremely disappointing, and it felt very unprofessional given the assurances I was given. Overall, this experience wasted my time and left me with no trust in their sales process. I would not recommend this dealership if you expect honesty, coordination between locations, or respect as a serious buyer.

Cade at McGrath Dodge went above and beyond to help us into our new Jeep! It was well worth the drive to get great customer service. Cade was patience and so helpful!