Warsaw Autoplex in Warsaw including address, phone, dealer reviews, directions, a map, inventory and more

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2771 N Detroit St
Warsaw, IN 46582

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Sales: 574-306-0425

Used Cars: 574-306-4944

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 8:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Warsaw Autoplex

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

39 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.8 (out of 5)

New 2020 Ram 1500 Truck

Reviewed by James P Stevens from Warsaw, Indiana; Woodville, Tx.December 06, 2019

Jesse Corder, our sales consultant was very helpful with our buying experience. It was a speedy, effortless, process ordering our new 2020 Ram. One minor issue with the truck after delivery, was quickly resolved. So far I am very pleased with this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for taking the time to leave this fantastic rating! We hope to see you again!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

They will break your car during service

Reviewed by Andrew from Milford, INSeptember 26, 2018

This dealership has no integrity. I brought my car in for warranty work and after they had to preform the work twice because they did not complete the job correct the first time. During our second time for the same repair they broke our DVD head rests. I brought it to the service managers attention and they said they will not fix what they broke. I have asked to speak to Ted Nine the GM ten times and he will not speak with me. Stay away from this dealership. This service department will break your car and not take any responsibility for it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

It is unfortunate when customers are not completely satisfied. Our team has discussed this issue to find out what happened, as we take your review very seriously. We understand the vehicle is a used mini-van from an independent used car lot. The original factory head rests were replaced with after-market non-factory equipment DVD head rests. The head rests appear to not be broken but, loose and have some slack. It appears the correct part was not used when they were installed or wear and tear over time has caused the post holes to loosen. When the vehicle arrived at our facility we performed the recall which had absolutely nothing to do with the head rests. We have a AAA+ rating with the Better Business Bureau and are the largest volume car dealership in Kosciusko County. We achieved this by offering great products and services to our thousands of customers each month. By conducting our business with integrity and putting customers first. In rare instances, we have accidentally damaged a customer's vehicle. In those very rare occasions we work with the customer to return their vehicle in the same or better condition than we received it. We are completely satisfied the recall was performed to factory standards.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

John P. Higley

Reviewed by JOHN P HIGLEY from Munster, INAugust 26, 2018

Knowledgeable people who were friendly & accomodating.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the kind words! We're so happy your visit went so smoothly. Congratulations on your vehicle and thank you for choosing Warsaw Chrysler Dodge Jeep Ram!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Warsaw Autoplex

Here at Warsaw CDJR our finance experts are focused on providing you the most competitive and affordable options to match your purchase goals whether it is the lowest competitive interest rate extended terms or payment shaving SmartLeases. We partner with all the area Credit Unions Military Veteran Programs like USAA and the most aggressive national lenders like Chrysler Capital and Ally. Additionally we offer SPECIAL LENDER PROGRAMS like ZERO DOWN..Just Sign and Drive Away

Ready to buy? Get a price quote before visiting the dealership.

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