114 N 8th St
Monticello, IN 47960

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Sales: 855-204-7370

Used Cars: 855-209-2410

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Twin Lakes Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brandi treated us like family !

Reviewed by andreaxrenea2001December 15, 2025

Brandi treated us like family ! We love her ! She made buying a new car so easy ! We was able to walk out with our new car ! She worked so hard to get us what we wanted ! I know we will be returning !

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Awful customer service.

Reviewed by RayAugust 16, 2023

Awful customer service. Used car department is managed by someone who has not taught their employees to communicate effectively.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Rich in the service dept helped us out when r vehicle

Reviewed by tgeorge0656March 22, 2023

Rich in the service dept helped us out when r vehicle went down. We didn’t purchase our vehicle there but they went above and beyond to get us going. Next purchase will definitely come from them.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your 5-star review and for sharing your positive experience with Rich in our service department. We're thrilled to hear that he went above and beyond to assist you, even though you didn't purchase your vehicle from us. We pride ourselves on providing excellent customer service and are glad that we were able to meet your expectations. We appreciate your trust in us and look forward to the opportunity to serve you again for your next vehicle purchase. If there's anything we can do to assist you further, please don't hesitate to reach out to us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Twin Lakes Chrysler Dodge Jeep RAM

Proudly serving the city of Monticello IN since 1994 Twin Lakes Chrysler Dodge Jeep Ram is committed to providing our customers with the very best in price service and selection. It's our mission to not only help you find the perfect new car truck or SUV but to give you the very best car-buying experience possible. That's why we believe in a no pressure environment where you're the one in charge. Go ahead and put us to the test! If you have a question for us give us a call or come visit us for an exciting test drive at our Monticello IN car dealership.

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