Bosak Chrysler Jeep Dodge RAM in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

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3111 W. Lincoln Hwy
Merrillville, IN 46410

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Sales: 219-576-6049

Used Cars: 219-472-2535

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Bosak Chrysler Jeep Dodge RAM

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

134 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.7 (out of 5)

Deceptive Pricing

Reviewed by Tim Elliott from Spring HillJanuary 29, 2021

Online pricing is very deceiving. The list a sale price but for example there close to $2500 additional fees added to the sale price. If your going to list a price it should be the complete price of vehicle. Maybe that's how you suck people in.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Tim, we sincerely apologize you were disappointed in your experience with us. We pride ourselves in being completely transparent and not deceptive within our pricing with every guest, and we apologize we could not meet your expectations. We truly appreciate your feedback so we can continue to keep improving for our guests in the future.

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Disappointed customer

Reviewed by Disappointed from Indianapolis, INSeptember 26, 2020

I tried to buy a used vehicle today. I was ready to drive a couple of hours to make the purchase. I was excited about the car too! My experience with this dealership was horrible. Price posted on the Internet was $9,999.00. This price is misleading. They wanted $11,789.00 including fees and taxes. The taxes were only $771.00. I feel cheated out of this car. I am insulted to have almost another thousand dollars added to the purchase price. Read the small print or you will be sad too. I am insulted! How rude!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We regret to hear of your frustration. Jeff worked hard getting you a video walkaround of this fresh trade in, explaining the pricing structure and process that is disclosed on our website prior to your offer. We responded in a timely manner with multiple retail book values and a competitive set showing the final cost in a transparent breakdown. The vehicle is now sold to another customer who took advantage of the deal we offered, so if there is another vehicle in the future that would be of interest to you, please feel free to reach out to us.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dave of Kc mo

Reviewed by Dave of KC from KANSAS city , MoAugust 20, 2020

I found the pricing to be very deceptive they started adding all kinds of charges to the price. Clear coating , transportation , and documents fee. Figure the real price and put it on your add. Can’t believe they didn’t charge me extra for wheels and tires.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Dave, we are sorry that you were disappointed in the pricing. Because of our selection of unique inventory and competitive pricing many of our guests come from out of state. We believe in being transparent with any/all fees to make for a smooth and fast buying process. If the vehicle you were interested in is still available, we would be happy to further discuss. Thanks again for considering Bosak.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Bosak Chrysler Jeep Dodge RAM

The Bosak family has been serving the automotive needs of Northwest Indiana since 1926. As a certified Chrysler Five Star dealer we strive to provide you the best experience possible. At Bosak Chrysler Jeep Dodge RAM you'll find a wide assortment of automotive services and products including new and "Fresh" pre-owned vehicle inventories a professional service department financial assistance and more. You can find an assortment of Chrysler Jeep Dodge RAM vehicles in both the new and pre-owned inventories at our Merrillville IN dealership. Our friendly and highly knowledgeable staff is dedicated to your satisfaction; visit us today!

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