Twin City Dodge Chrysler Jeep RAM

This dealership would not even look at my brand new Jeep Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will drive an hour to Andy Mohr Jeep for all future service, where Michael Daniels knows how to treat customers.

Really nice people to work with from sales and finance staff, but I would recommend avoiding this dealership if you're an out-of-state buyer. They have to do the title work for out-of-state sales and are not good at it...little knowledge about individual states requirements (even when I told them exactly what they needed) and even less effort in following through to ensure the work was completed to allow me to register the vehicle in my home state. I've had to chase everything down, and routinely call into the dealership to keep the ball moving. The temporary tags on my vehicle are now expired, and while they have admitted to being responsible, they're not doing anything more than agree to pay for the tickets/fines I'll receive while driving around with expired tags. It has been a real disappointment, and I would strongly recommend avoiding this dealership if you are an out-of-state buyer.

Do not buy from this dealership. They owed us a check from our deal. Our salesman (Greyson) replied with many texts saying that the check had been sent for 2 weeks. My wife finally called the dealership and they said the check and registration papers had been sent by USPS the day before that call. 3 days later the check arrived by overnight UPS and we still are waiting on the registration paperwork. So clearly that was more lies about it being sent. This dealership obviously has some major communication problems between its employees and its customers. They also have salesmen that lie to their customers and it makes us wonder what else we were lied to about or they are covering up in their deals. Very shady place and my advice is to shop elsewhere!