Eastgate Chrysler Jeep Dodge RAM

David’s amazing !! Helped me find the perfect cate for me and my family of 8 ! If you ever go ask for David he makes things easier

I ordered a new 2022 Ram Rebel truck. When the truck was delivered to the dealer they called. Once at the dealer we proceeded to do the paperwork on this new vehicle. I asked the salesmen what I was getting for my trade and he said $38,000 but I was being charged $500 because the sales manager told my sales to tell me it was going to cost them $38,500 to pay off my lease. The payoff on my lease from Chrysler Capital was $27,887.14. So I ask what the deal was and the salesmen proceeded to lie to me about that is what it will cost them to payoff my lease. So we left and did not buy the truck. So drove to Button Ram and ordered a new truck. On my way home from Kokomo the salesmen from Eastgate called me. This is what he had to say to me. My sales manager call Chrysler Capital and we where able to get you $6500 for your trade. This was a lie had they been honest about the trade price to begin with i would have went home with the new truck. I have never been treated the way I was at Eastgate. I would not recommend doing business with then. If you have no other choice good luck a concerned customer

AUto was delivered with computer issues. was told it may take a lot of time. after a week, daily calls were made for the status. promised personal delivery of the call, left at least 10 messages. no response. finally, at the end of two weeks norm advised of the status. promised it would be fixed the next day but was no call. picked up auto, talked to mechanic and all was well. had a quick question later and left calls. no response. again i drove 40 miles to get the answer. this is my second try at mechanic work there, both major. mechanics solved both problems. customer serv ice created problems. no doubt they ignore all calls on status or questions about their work.