Fletcher Chrysler Dodge Jeep Ram in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

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3099 N Morton St
Franklin, IN 46131

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Fletcher Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

82% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dealership will not call me back!

Reviewed by Virgil Peay from louisvilleMarch 04, 2021

Only reason i gave one star is that i couldn't give less. I have been trying since last September to get an issue handled and kept getting the run around. Now the salesman and sales manager James Romine are not returning calls. Horrible business practice. I wouldn't recommend at all!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Don’t trust their warranty, don’t trust their warr

Reviewed by Ibrahim from IndianaMarch 03, 2021

Went there for repairs for my new vehicle , that’s under warranty, warranty wasn’t honored , took too long to just check the problem. If you purchase from here , I hope not , just have everything recorded or writing down cause they won’t honor the warranty

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Lack of Communication/no Solutions

Reviewed by Jon-Erik Bennett from Indianapolis, INSeptember 02, 2020

I went to this place based on some recommendations. I showed up with an issue that they didn't fix and one that they did. Now they want me to come back to "re-diagnose" the problem. When the claimed to have diagnosed everything the first time. Long story short I spent nearly $2000 and still have the same issues...stay away from them no matter what they promise.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Fletcher Chrysler Dodge Jeep Ram

Fletcher Chrysler Dodge Jeep is a locally-owned and family-operated that has always been rated one of the nation's top dealers by Chrysler Corporation

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