Lochmandy Motors

oil change, very courteous employee assisted me and we got 'er done.

Great. The service department did a good job of taking care of my needs.

I recently had my 2019 jeep in for repairs for a collision with a deer. I realize it takes time to fix everything, but under the circumstances I am very dissatisfied with their service!!!!!! It has been over 2 months so far and a $18,000 bill to my insurance company and is still not right. So after picking up my car last week with all the radiator lines being busted in the wreck, oil, radiator and transmission lines included they couldn't even change the oil(which I'm sure should have been). After being home for ten minutes with the car I received a call from them saying they had forgotten to do an alignment, so once again I had to drop it back off to get more work done. So once again they call saying its all done and ready to go(great news right? Wrong). I take it home and pull into the garage only to find smoke rolling from under the hood!!!!!! Come on now!!! I think maybe they just got some grease on the pipes or something simple and it will burn off. Wrong once again!!! Four days until they have time to fix it when I think it should have been a priority since I have been waiting since the beginning of November and the amount of money they have made off my insurance company. I doubt there is enough competence or maybe its just hurry hurry hurry to get to the next dollar sign vehicle and make their schedules and inconvenience unimportant. I for one will never take any of my vehicles to this place ever again under any circumstance!!!!!