Lochmandy Motors

Dodge, Jeep and Buick New Car Dealership in Elkhart, IN

920 N Nappanee St
Elkhart, IN 46514

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Sales: 574-264-1174

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Reviews of Lochmandy Motors

Overall Rating:

3.8 (out of 5)

70% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible service

Reviewed by WM from SB, INJuly 20, 2022

Horrible! They hijacked my car for over 3 weeks for repairs they said would take roughly 7 days (5 to ship the parts and 2 to repair). They received the parts 16 business days later and I’m still waiting to get it back. No follow up from the service advisor. I had to call each time to check in. I’ve had bad experiences before, but this time was THE WORST!

Does not recommend this dealer
Came in for service or repair
Did not make a purchase

Dealer Response

We would like to speak with you in regards to your recent experience with our dealership. Please contact Norm Gersitz at 574-264-1174 or email ngersitz@lochmandy.com. Thank you, -Your friends at Lochmandy Auto Group

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

oil change

Reviewed by Robin Casselman from Elkhart, InJune 11, 2021

oil change, very courteous employee assisted me and we got 'er done.

Does recommend this dealer
Came in for service or repair
Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Review

Reviewed by Robert Sindy from Granger, INMay 17, 2021

Great. The service department did a good job of taking care of my needs.

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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Want more details on Dodge, Jeep, Buick, or RAM vehicles?

Dodge

Challenger, Charger, Durango

Jeep

Cherokee, Compass, Gladiator, Grand Cherokee, Grand Cherokee L, Grand Cherokee WK, Grand Wagoneer, Renegade, Wagoneer, Wrangler, Wrangler Unlimited, Wrangler Unlimited 4xe

Buick

Enclave, Encore, Encore GX, Envision

RAM

1500, 1500 Classic, 2500, 3500