Kunes Chrysler Dodge Jeep Ram of Woodstock in Woodstock including address, phone, dealer reviews, directions, a map, inventory and more

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1790 S Eastwood Dr
Woodstock, IL 60098

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Sales: 877-577-9360

Used Cars: 877-714-0304

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Kunes Chrysler Dodge Jeep Ram of Woodstock

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.9 (out of 5)

29 out of 61 people said they would recommend this dealer

1 (out of 5)

Keep away

Reviewed by Keep away in ChicagoMay 21, 2021

Slow slow service my vehicle sat for half hr after it was finished...both days. All I wanted was an oil change...they said my l break was sticking so 200 plus dollars later drivin home ABS light comes on so back to them next day...you guessed it for 500 plus they will replace the caliper...

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Never again

Reviewed by Vincent Termini in Madison, WIApril 28, 2021

I asked my salesman to have a finance manager call me to discuss my truck purchase 2 days after the sale. Here we are a week later and still no callback. The buying process was horrible. I was told the vehicle would be ready for me to test drive when I arrived. I arrived and it took 45 minutes for them to pull the truck up. I have a warranty with absolutely no paperwork. I have asked for assistance from the salesman but he wants me to drive over an hour to discuss my concerns in person. I don?t have the time for this. I was totally taken advantage of and am disappointed in myself for not doing more research. I overpaid on the vehicle...don?t believe the price listed on their website. I am exhausted...the buying process took almost 5 hours. I will never purchase another vehicle from Kunes. They also owe me money for my license plates. It?s like pulling teeth to figure out the process. The office rep still hasn?t called me about that either. Kunes could care a less about my concerns.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

2 (out of 5)

Oil Change

Reviewed by Camella Ryterski in Marengo, IllinoisApril 21, 2021

Will not be returning to this dealership. Went to dealership for an oil change, tire rotation, and a question about a left front wiper that was streaking and recently purchased at a different Kunes Country Dealership. Service rep brought the paper work to me after service was performed. I asked if the tire rotation was done. He said no and did not offer to perform the tire rotation. I asked about the wiper. The service rep said it was not done but he would check it out. He asked if I had the receipt from the wiper purchase. I said I had it and showed it to him. He went to his office. He then went to find a new wiper blade and installed it at no cost. He said he would open the door and I could be on my way. I told him I had not paid for the service call. He asked if I had the paper work. I said it was not given to me. He then went to find the paper work that was most likely laid down somewhere when he went to get the wiper replacement blade. With the paper work in hand I went to pay my bill. I was paying with a credit card. The person in the billing department told me there would be a service charge for using a credit card. I had no choice but to pay the bill with my card. I did share information with her, that service had been performed at another Kunes Country dealership and they did not charge a service fee for using a credit card. I also informed her, the other dealership also washed my van at no cost. The washing of the van was not included in the visit to this dealership. I will be looking for a new dealership for service in the future.

Customer Service 2

Buying Process N/A

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

About Kunes Chrysler Dodge Jeep Ram of Woodstock

Kunes Auto Group is a family owned group with Christian values that is seen and felt in our dealerships. We strive to be an asset to every community we serve - first, as being a fair and respected employer, second, by serving our customers well in with all of their needs, and finally, as a member of the community in service. Stop in and see why Kunes is different from your average dealership.

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