Sycamore Chrysler Dodge Jeep Ram in Sycamore including address, phone, dealer reviews, directions, a map, inventory and more

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1825 Dekalb Ave
Sycamore, IL 60178

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Sales: 855-964-2812

Used Cars: 855-943-2702

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Sycamore Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.6 (out of 5)

10 out of 15 people said they would recommend this dealer

5 (out of 5)

Easiest dealership experience ever.

Reviewed by Nate731 in Springfield, ILNovember 30, 2019

I drove 185 miles to see a specific vehicle that Sycamore Honda had in stock. I'm glad I did. I worked with Gregg and Michelle in sales and had the easiest dealer trade-in/purchase I've ever had. No pressure ever, the game was still played but they weren't unreasonable about it. They offered me a fair price on my trade-in that was close to what I expected and easily worked with me to get to where I wanted to be for both the trade-in and Accord that I purchased. If my local dealerships didn't suck, I wouldn't have found them. I will be recommending the drive to Sycamore to everyone I speak to as well as when I'm ready for the next vehicle.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Horrible Experience

Reviewed by Michelle in Dekalb, IllinoisJuly 29, 2019

I was told that I did not have a warranty to cover any of my repairs. We discussed it over the phone while my Jeep was being serviced and again when I picked it up... Paid the full amount, went home and looked up the warranty and found it actually is covered under my active 5 year/100,000 mile Powertrain warranty (and confirmed with FCA). When I received the follow-up customer service email, I expressed my disappointment and never received a response from the manager that my response was supposedly forwarded to. I had to contact FCA directly to submit a reimbursement request. When contacting this dealership for proof that I paid the amount (I misplaced the little credit card slip), they told me they would send it over right away and I never received it. Tried to call the dealership again, was placed on hold and ended up being hung up on. Extremely unhelpful and I feel that I received dishonest service, paying over $500 for a repair (irrelevant to the original service appointment) that should have been covered under warranty. And I find it hard to believe the assistant service manager supposedly did not know it was covered by Powertrain. I will not be returning to this location and will instead go to the dealership that I purchased my Jeep at.

Customer Service 1

Buying Process N/A

Quality of Repair 3

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

2018 RamRebel

Reviewed by Keith in Oregon, IlNovember 26, 2017

The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Sycamore Chrysler Dodge Jeep Ram

At Brian Bemis Auto in Sycamore, IL we take the hassle out of getting that new or used Chrysler, Dodge, Jeep or Ram you've been dreaming of! Though you've heard it all before from every car dealership, you can count on Brian Bemis Auto Group to know that each car buyer is different. Our committed staff will help you explore your options and get the financing that makes sense for you. Let us help you drive away with your new car today.

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