Bettenhausen Fiat in Orland Park including address, phone, dealer reviews, directions, a map, inventory and more

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15941 S 94th Ave
Orland Park, IL 60462

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Sales: 708-590-4239

Used Cars: 708-590-4341

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Bettenhausen Fiat

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

13 out of 17 people said they would recommend this dealer

5 (out of 5)

excellent

Reviewed by candace l ehlers-schmidt in Blue IslandMay 30, 2021

Pat , my service advisor was extremely hands on and let me know what the steps were in my repair...kept me up to the minute on everything. highly recommend them

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Charles Johnson

Reviewed by Charles Johnson in Orland Park, IllinoisApril 11, 2021

This is a good dealership, but the employee Charles Johnson who sold me my car, was of no help and completely stopped responding after purchasing

Customer Service 1

Buying Process 1

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Very Disrespectful Salesman

Reviewed by John in Woodridge, ILMarch 31, 2021

I went to Bettenhausen Megastore and worked with a salesman by the name of Victor Fleifel. I looked at some of the vehicles that they had for sale. After I was done test driving the vehicles, I sat with Victor at his desk and we had a conversation. I explained to him that unfortunately, I was unable to make a purchase from him at that moment because I needed my wife's agreement on the purchase of the vehicle before I made it. He then spent the next 20 minutes trying to pressure and persuade me to purchase a vehicle from him in spite of me telling him repeatedly that I was unable to do so until I received my wife's agreement on the vehicle purchase. One comment he made was that if my wife got mad at me for making the vehicle purchase without her agreement and then left me for a month, then what's wrong with that? I get the vehicle that I want and a month without my wife. He sees nothing but positives in that situation. He even said that he sends his wife off to the country of Jordan every year, so that he can get a break away from her. Then the next day, he calls and leaves me a voice mail message to follow up with me about when I would be able to bring my wife into the dealership to check out the vehicle that I was interested in. He unfortunately, did not hang up his phone fully because, I then hear him make a comment to someone and I quote, "Looking at five different vehicles, what a f**king dreamer." Now he claims that the comment was about a different customer and not me, but if he made that comment to a coworker about this other customer, what comments has he made about me and other customers that he's worked with who don't purchase a vehicle from him before? I really think that you should consider whether you want to do business with this man and dealership who makes disrespectful comments with profanity in them about their customers? I know that I'm taking my business to a different dealership because I don't deserve to be treated this way; I hope that you make the same choice.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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