187 Auto Ct.
O Fallon, IL 62269
Sales: 866-305-5530
Used Cars: 618-537-5111
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 1:00pm |
See all dealerships near O Fallon, IL that carry Nissan, Kia, Dodge, Jeep, Volkswagen, Chrysler, RAM
Overall Rating:
3.2 (out of 5)
90% recommend this dealer
390 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Avoid at all possible cost!
Avoid at all possible cost! After sale service is non-existent. They sold us a car with the check engine light on and signed a bill of sale saying repairs owed, and have dodged our calls and texts ever since. We have called at least weekly and have received promises of calls back and never got them. We gave up on the service department and left texts and calls and voicemail for our sales rep with no response. Texted the substitute person covering for our sales rep when he was out and never heard back after a promise to escalate to service manager. You have a legal obligation to repair this and are refusing to hold up your end, and we're paying for a car that isn't safe to drive when it works at all. Fix this, and this and all the other reviews I'm about to post will go away. I've tried everything.
Maximum rating = 5
Purchased a pickup in March and needed a repair was told
Purchased a pickup in March and needed a repair was told to get fixed and would be reimbursed. Was lied by to by Marcus. Don't deal with Marcus or Emilia as they will lie right to your face just to get you out the. Door and then you are on your own
Maximum rating = 5
I DO NOT recommend Auffenberg Nissan service!
I DO NOT recommend Auffenberg Nissan service!! I took my Infiniti in for brake service on all four wheels. While servicing, the technician managed to crash into the building and damage both the rear bumper and the front bumper (see pics). Not sure how that much damage can be done while attempting to back out of a service bay. It took over three weeks to get the bumpers replaced and repainted. I had to request status on the progress since communication was almost non-existent. For the inconvenience, they only took $100 off the bill which is UNDER 10%! I will never do business with them and do not recommend. Avoid their service and repair department!
Maximum rating = 5
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
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