A member of the Cars.com family
A member of the Cars.com family
1565 W Ogden Ave
Naperville, IL 60540
Sales: 630-505-8282
Used Cars: 630-505-8282
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Naperville, IL that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
1464 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Run away
New Castle ownership is a sloppy mess. Absolutely unacceptable customer service experience. Someone overheard my call with a service advisor and was astounded by the way I was spoken to, yet they told my husband they no longer were interested in us using their service department anymore. They believe warranty work on a new vehicle is a favor to the customer as opposed to an entitlement and work hard to make sure you feel their annoyance. They do not offer loaners. Run to another Jeep dealer, don’t walk. No customer deserves to be treated at what is apparently their standard at this dealership. This is my third new Jeep and the atrocious experience here has me considering whether it will be my last.
Maximum rating = 5
New ownership.
New ownership. Went downhill quickly. Will be looking for a new dealership. Good people are gone. Corporate crap.
Maximum rating = 5
Took my car In and after keeping it for 7 hours
Took my car In and after keeping it for 7 hours remembered they don’t fix the roofs on the 2011 jeeps ( even tho I specifically asked 2 : different service people) before I dropped it off~ took off work and had my neighbor pick me up at the dealer and waited all day ~ only to get a call a 3 pm saying “ we can’t fix those anymore)
Maximum rating = 5
Naperville Chrysler Jeep Dodge Ram is a proud Chrysler Jeep Dodge and RAM dealership located right in Naperville IL. Our team is ready and looking forward to helping you find your next new or pre-owned vehicle! Our friendly and knowledgeable sales team will help you figure out which model is the best fit for you and let you take it out for a test drive. We also have an extensive inventory of used cars trucks and SUVs for our Naperville area customers for their next vehicle.
Find out what your used car is worth with our appraisal tool.