Naperville Chrysler Jeep Dodge RAM in Naperville including address, phone, dealer reviews, directions, a map, inventory and more

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1565 W Ogden Ave
Naperville, IL 60540

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Sales: 630-505-8282

Used Cars: 630-505-8282

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Naperville Chrysler Jeep Dodge RAM

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1464 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Run away

Reviewed by ENM from Bolingbrook ILSeptember 16, 2022

New Castle ownership is a sloppy mess. Absolutely unacceptable customer service experience. Someone overheard my call with a service advisor and was astounded by the way I was spoken to, yet they told my husband they no longer were interested in us using their service department anymore. They believe warranty work on a new vehicle is a favor to the customer as opposed to an entitlement and work hard to make sure you feel their annoyance. They do not offer loaners. Run to another Jeep dealer, don’t walk. No customer deserves to be treated at what is apparently their standard at this dealership. This is my third new Jeep and the atrocious experience here has me considering whether it will be my last.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

New ownership.

Reviewed by Lou September 05, 2022

New ownership. Went downhill quickly. Will be looking for a new dealership. Good people are gone. Corporate crap.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took my car In and after keeping it for 7 hours

Reviewed by FormerJeepfanJuly 22, 2022

Took my car In and after keeping it for 7 hours remembered they don’t fix the roofs on the 2011 jeeps ( even tho I specifically asked 2 : different service people) before I dropped it off~ took off work and had my neighbor pick me up at the dealer and waited all day ~ only to get a call a 3 pm saying “ we can’t fix those anymore)

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Naperville Chrysler Jeep Dodge RAM

Naperville Chrysler Jeep Dodge Ram is a proud Chrysler Jeep Dodge and RAM dealership located right in Naperville IL. Our team is ready and looking forward to helping you find your next new or pre-owned vehicle! Our friendly and knowledgeable sales team will help you figure out which model is the best fit for you and let you take it out for a test drive. We also have an extensive inventory of used cars trucks and SUVs for our Naperville area customers for their next vehicle.

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