South Oak Dodge Chrysler Jeep RAM in Matteson including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

4550 W. Lincoln Highway Route 30
Matteson, IL 60443

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Sales: 708-742-6550

Used Cars: 708-578-7398

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of South Oak Dodge Chrysler Jeep RAM

Overall Rating:

4.4 (out of 5)

92% recommend this dealer

1832 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

very personable, knowledgable sales person.

Reviewed by sj19752014March 22, 2023

very personable, knowledgable sales person. answered our calls in a timely fashion. i would recommend

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks so much! Welcome to the South Oak Family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I recently purchased a new factory ordered Dodge

Reviewed by R.Botthof20March 01, 2023

I recently purchased a new factory ordered Dodge Challenger. My sales rep was Faris Yasin. I was notified when the car came in and that he personally went over the car for me because I am currently out of state. When the car was delivered there was a chip in the door and right away Faris wanted to blame the transport company. He was extremely nervous on the phone as if he knew something was wrong. The chip was caused because of the door being out of alignment from the factory when it was manufactured. Lucky enough I was texted many pictures that when I zoomed in, you can see the chip was already there at the dealership. There are other things wrong with the car besides the chip. The dealership refuses to take any responsibility for this car. The GM Mark Hester even told me on the phone with others listening for proof "it's a Dodge, it's not going to be perfect, things happen". The President Denny Guest who emails you about welcome to the family has yet to respond to any of my emails. So here is my suggestion to anyone wanting to buy anything in the Dodge family. If things go right you got lucky. If things go wrong you are on your own and screwed with this dealership! These people will do absolutely nothing for you. Do NOT buy from this salesman or this dealership!!!!!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We in fact have gone above and beyond to try to resolve your issues Robert. This is the 3rd vehicle you have purchased from Fares and you are aware that he is honest and trustworthy in his dealings with you. We sent many photos and videos to you before you had your private transport company inspect and sign for - who did in fact damage the vehicle during transport. Despite this, offered for you to return the vehicle to us to address your concerns which you did not want to do. The only remedy you are willing to accept is for Dodge to build you a new vehicle. With that in mind, we had our factory rep contact your local factory rep to see if there is anything they can do to assist you and remedy your concerns. Despite your threatening behavior towards our employees, we have answered your calls and done everything we can to assist you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)


Reviewed by Nathan from Hayden February 16, 2023

If you’re from out of state be very careful, I was quoted an additional $10000 dollars as an out of state buyer, absolutely price gouging ! Price went from 85k to 103k crazy

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About South Oak Dodge Chrysler Jeep RAM

Denny Guest's South Oak Jeep Dodge Chrysler Ram in greater Matteson is proud to serve Frankfort New Lenox Matteson Mokena Tinley Park and Chicago with quality Jeep Chrysler Dodge and Ram vehicles. With the latest models like the Wrangler Compass Grand Cherokee Cherokee Grand Caravan Journey Ram and Pacifica we carry vehicles to fit everyone's need. Come over and visit us at 4550 W. Lincoln Hwy and test drive a new Jeep Chrysler Dodge Ram or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.

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