A member of the Cars.com family
A member of the Cars.com family
4550 W. Lincoln Highway Route 30
Matteson, IL 60443
Sales: 708-742-6550
Used Cars: 708-578-7398
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Matteson, IL that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.4 (out of 5)
92% recommend this dealer
1832 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
very personable, knowledgable sales person.
very personable, knowledgable sales person. answered our calls in a timely fashion. i would recommend
Dealer Response
Thanks so much! Welcome to the South Oak Family!
Maximum rating = 5
I recently purchased a new factory ordered Dodge
I recently purchased a new factory ordered Dodge Challenger. My sales rep was Faris Yasin. I was notified when the car came in and that he personally went over the car for me because I am currently out of state. When the car was delivered there was a chip in the door and right away Faris wanted to blame the transport company. He was extremely nervous on the phone as if he knew something was wrong. The chip was caused because of the door being out of alignment from the factory when it was manufactured. Lucky enough I was texted many pictures that when I zoomed in, you can see the chip was already there at the dealership. There are other things wrong with the car besides the chip. The dealership refuses to take any responsibility for this car. The GM Mark Hester even told me on the phone with others listening for proof "it's a Dodge, it's not going to be perfect, things happen". The President Denny Guest who emails you about welcome to the family has yet to respond to any of my emails. So here is my suggestion to anyone wanting to buy anything in the Dodge family. If things go right you got lucky. If things go wrong you are on your own and screwed with this dealership! These people will do absolutely nothing for you. Do NOT buy from this salesman or this dealership!!!!!!!!
Dealer Response
We in fact have gone above and beyond to try to resolve your issues Robert. This is the 3rd vehicle you have purchased from Fares and you are aware that he is honest and trustworthy in his dealings with you. We sent many photos and videos to you before you had your private transport company inspect and sign for - who did in fact damage the vehicle during transport. Despite this, offered for you to return the vehicle to us to address your concerns which you did not want to do. The only remedy you are willing to accept is for Dodge to build you a new vehicle. With that in mind, we had our factory rep contact your local factory rep to see if there is anything they can do to assist you and remedy your concerns. Despite your threatening behavior towards our employees, we have answered your calls and done everything we can to assist you.
Maximum rating = 5
Overpricing
If you’re from out of state be very careful, I was quoted an additional $10000 dollars as an out of state buyer, absolutely price gouging ! Price went from 85k to 103k crazy
Maximum rating = 5
Denny Guest's South Oak Jeep Dodge Chrysler Ram in greater Matteson is proud to serve Frankfort New Lenox Matteson Mokena Tinley Park and Chicago with quality Jeep Chrysler Dodge and Ram vehicles. With the latest models like the Wrangler Compass Grand Cherokee Cherokee Grand Caravan Journey Ram and Pacifica we carry vehicles to fit everyone's need. Come over and visit us at 4550 W. Lincoln Hwy and test drive a new Jeep Chrysler Dodge Ram or used car. Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.
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