3203 W Deyoung St
Marion, IL 62959

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Sales: 618-993-5000

Used Cars: 618-993-5000

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of Absher-Arnold Motors, LLC

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

What a sad service dept.

Reviewed by Nick Rewis from Carterville ILApril 01, 2023

The service dept is a joke. From the start the service people in front are rude and think it is funny to laugh at people when they lie about how long your truck has been sitting there. Also with them lying on the tech notes to try to get the warranty company to void the warranty. The one guy wanted to smirk and laugh at me when he saw I was upset that they held my truck over night for a process that should have only taken 2 hours MAX, but it took them over 10 hours to get it done. I was told earlier this morning that I would be called right away when it was done since they held over night so according to him he didnt want me to wait any longer, Just wish this dealership had more values when it comes to being respectful to the customer. Just putting it out there when I got upset I did drop the f-word in general comment while walking out of the dealership but the two guys working the front desk decided to follow me to my truck aggressively trying to get me more pissed off with their comments. I turned around and said " have a great day" and they responded with, "since you said the f-word you are no longer welcome here".

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 5

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

Don’t buy from this dealership

Reviewed by James Smith from Eldorado IllinoisMarch 04, 2021

Bought a new jeep grand Cherokee was told I could get it serviced there with no problems They can only service it at their convenience not when it’s convenient for me. Will not buy from them again. Rude service department they hung up on me

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Couldn’t come together on our trade.

Reviewed by Michael Davenport from Dawson Springs, KYAugust 29, 2020

Saw a Chrysler Pacifica online for a great price. Went and drove it and loved it. We just couldn’t get together on the trade in price. Would have loved to trade.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Absher-Arnold Motors, LLC

The Absher-Arnold family has been helping families in Southern Illinois and the surrounding area get back on the road with quality new and used cars at affordable prices since 1947. Over 65 years later this is still something we take great pride in every day. We also take pride in our family atmosphere and would love the opportunity to earn your business and make you a part of our family as well. Stop by today and see for yourself it's a decision you wont regret making!

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