16471 West 159th Street
Lockport, IL 60441

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Sales: 855-871-6332

Used Cars: 888-356-1957

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Bettenhausen Chrysler Dodge Jeep Ram of Lockport

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

868 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amy was excellent!

Reviewed by james.kruseDecember 01, 2025

Amy was excellent! We could not complete my services needed (recall) due to parts not available, but I left feeling happy and safe to operate my Jeep. Because of Amy, and the services provided by Bettenhausen I am looking forward to coming back and servicing all my vehicles there. 10 out of 10 in service!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, James! We appreciate your kind words about Amy and the service you received at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear you felt happy and safe with your Jeep. We look forward to seeing you again for your future vehicle service needs! Your satisfaction means a lot to us! Sincerely, The Team at Bettenhausen CDJR of Lockport

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were pleased with working with Nick and Dylan.

Reviewed by bslamaster77November 30, 2025

We were pleased with working with Nick and Dylan. They answered any questions we had and helped us get everything out of the one truck and put it into the new one

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience working with Nick and Dylan at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s fantastic that they were able to assist you with your questions and make your transition to your new truck seamless. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bettenhausen dodge jerp had my Jeep for 3 months and it’s

Reviewed by michaelsinalNovember 30, 2025

Bettenhausen dodge jerp had my Jeep for 3 months and it’s still not fixed!!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us, Michael. We understand your frustration regarding the delay in fixing your Jeep. Please reach out to us directly at Bettenhausen Chrysler Dodge Jeep RAM of Lockport so we can discuss your issues and concerns further. Your feedback is valuable to us, and we are committed to addressing your concerns. Sincerely, The Team at Bettenhausen CDJR of Lockport

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bettenhausen Chrysler Dodge Jeep Ram of Lockport

Bettenhausen Chrysler Dodge Jeep Ram understands the importance of building customer relationships that last. Our customers return to us again and again for one of the area’s best service centers near Chicago, IL, which makes maintaining your car a breeze. Our state-of-the-art service department is open six days a week and features a certified parts center. Whether you need an oil and filter change, tire rotation, engine repair, parts installation, or other services, we welcome you to experience the difference our certified Bettenhausen dealership makes. Stop by Bettenhausen CDJR in Tinley Park, IL, today and see what makes us the best!

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