James Chrysler Dodge Jeep Ram in Hampshire including address, phone, dealer reviews, directions, a map, inventory and more

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206 S State St
Hampshire, IL 60140

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Sales: 847-453-7397

Used Cars: 847-453-7391

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 2:00pm

Reviews of James Chrysler Dodge Jeep Ram

Overall Rating:

3.3 (out of 5)

57% recommend this dealer

7 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service was very disappointing

Reviewed by Fritz from Huntley, ILOctober 11, 2021

Didn’t buy my car there, so I don’t know about their sales department. But their service has really gone down hill since James took over for Finzel. I asked them to check my tires for air pressure when I had an oil change in early winter, and the first cold day we had the tire pressure light came on telling me to inflate my tires. Being a woman alone I rely on them to take care of my car. When they finally rotated my tires it was so noisy I could hardly drive it. After going to another service center, I found out it was out of align and the tires had worn funny. I got it aligned but its still noisy. So disappointed. Sorry to say I won’t be going back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Replace staff!!

Reviewed by Elias from Elgin ILAugust 25, 2021

Great cars, but I'm not sure if staff was there to sell cars or watch Netflix? All in all, just find somewhere else to buy a car until staff is replaced! I found the same Veloster in Indiana, lower miles, cheaper and I had a blast with the salesman! So yeah! Worst sales attitude I've ever seen in a long time. I feel bad for the owner :(

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great buying experience!

Reviewed by EagleboySeptember 24, 2019

Mili was awesome in putting together a deal before I ever went into the dealership. That was important to me because I knew what I wanted and my time is valuable. The closing with Vito was pleasant and quick.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About James Chrysler Dodge Jeep Ram

James Chrysler Dodge Jeep Ram in Hampshire IL treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (847) 562-5110.

We look forward to serving you!

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