Ken Nelson Auto Group in Dixon including address, phone, dealer reviews, directions, a map, inventory and more

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1000 N Galena Ave
Dixon, IL 61021

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Sales: 815-595-4049

Used Cars: 815-595-4086

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Ken Nelson Auto Group

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

57 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Perfect

Reviewed by Shelly Lawdon from Sterling, Illinois August 30, 2022

Every person at this dealer is friendly and knowledgeable. I gave Kade my price range and wish list and he knocked it out of the park. Thank you Ken Nelson.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience!

Reviewed by Shelly Lawson August 30, 2022

Great experience! Kade did a wonderful job. Listened to my needs and made it happen!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Ken Nelson's service depart is wonderful, always very

Reviewed by Upset consumer55?June 30, 2022

Ken Nelson's service depart is wonderful, always very accommodating, helpful and knowledgeable. Plus sales rep Cayden Erickson was amazing to work with, he was very kind and made the experience as positive as possible. HOWEVER had horrible experience with a gentleman by the name of Drew Rowley/ Buick GMC Sales Manager. He was rude, condescending, and demonstrated false advertisement, for example by starting the negotiation with a $3,000 higher price than what the sticker on the vehicle stated. Unfortunately, that's not a way to draw customers in and keep customers coming back, in my opinion.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service 4

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Ken Nelson Auto Group

Ken Nelson Auto Group offers 10 new vehicle franchises in one convenient location. Shop Chevrolet Cadillac Buick GMC Toyota Chrysler Dodge Jeep Ram and Nissan plus our great selection of pre-owned and manufacturer certified vehicles all on North Galena Avenue in Dixon IL!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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