Napleton's Arlington Heights Chrysler Dodge Jeep RAM in Arlington Heights including address, phone, dealer reviews, directions, a map, inventory and more

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1155 W Dundee Rd
Arlington Heights, IL 60004

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Sales: 888-833-4121

Used Cars: 847-227-0351

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton's Arlington Heights Chrysler Dodge Jeep RAM

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

792 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Our 3rd purchase from NAPLETON CDJR AH

Reviewed by KNH from Lakemoor IL August 22, 2021

Jerry L. Was amazing to do business with. He was truly helpful and made this process so easy. Honest and to the point. Thanks Napleton CDJR AH.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we're happy to hear you had such a positive experience with Jerry! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Misleading advertisement

Reviewed by et078 from TualatinAugust 13, 2021

Classic bait and switch operation. There is a currently advertised 2021 RAM 1500 Classic Tradesman on this site for $33,149. When I went on their website and actually started their checkout process, the price magically increased to over $41,000. With these practices, the business will only keep getting negative reviews, until the business loses all potential customers. Be better and more honest, no need for misleading advertisement only to get people to your website.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (847) 298-0900 and we will do our best to make this better.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Super service

Reviewed by Don from Chicago Illinois August 04, 2021

Just bought Jeep Renegade and sincerely appreciated the professionalism of both Jesse Fakhoury and James Marolis. I would highly recommend this establishment, this staff and these two guys to anyone who is looking for a car! Don

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we're glad to hear that everything was completed to your satisfaction, Don! Please let us know if there is ever anything else we can assist you with.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Napleton's Arlington Heights Chrysler Dodge Jeep RAM

If you are in the market for a New or Used Chrysler Jeep RAM or Dodge in Arlington Heights you have come to the right dealership! At Napleton's Arlington HeightsChrysler Jeep Dodge Ram we carry all the new and used car models you are seeking! Along with our great prices and superb customer service we offer you the confidence you need when making a purchase such as a vehicle. We are confident you will find what you are looking for.

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