Lithia Chrysler Jeep Dodge of Twin Falls in Twin Falls including address, phone, dealer reviews, directions, a map, inventory and more

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1310 Pole Line Rd E
Twin Falls, ID 83301

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Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Lithia Chrysler Jeep Dodge of Twin Falls

Overall Rating:

4.4 (out of 5)

82% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible service everything was lies

Reviewed by Tj from Twin falls idaho June 22, 2022

Worst place to buy a car ever. I thought I was getting a good deal with warranties that cover everything and car was delivered with everything ready to sign. Took my car in for a repair was told warranty coved it 100%. I was excited then had to wait two months for the part. Scheduled the service and took it to their dealership in another town again to he told I was lied to and it would cost 1500 to fix it that my warranty would not cover anything and there was nothing they could do about the guy they hired lying to me and that he had done it to a lot of other people too. There was nothing they could do to fix it. I took my car somewhere else for the same repair for less than half the price. Definitely will never do business with them again and don’t recommend anyone else to them either

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, Every customer who presents us an opportunity to earn their business deserves first-class treatment. Your experience is regrettable, and we would like the opportunity to learn from it to better serve future customers. When you are free, please contact me at the number below so we can discuss your experience in more detail. Joey Guevara 208-308-9259 General Sales Manager

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Cannot program key fobs

Reviewed by Fob Story from Jerome, idahoJanuary 24, 2022

We brought our 2017 Ram in to get key fobs that we purchased elsewhere programmed. You had our vehicle for 2 days and then told us they could not be set to our vehicle. This cost us $200. We then took our vehicle to Haffners lock and key and they programmed two keys, cut physical keys and we were out of there in less than 30 minutes. Your service department sucks.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Richard Parker- Service Manager

Overall Facilities 3

Customer Service 3

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great dealership to go to very insightful and help

Reviewed by Alan duncan from Jerome Idaho January 18, 2022

I had a great experience with dealers very helpful and courteous Financing was fast and got a good rate on the interest rates and Johnny the dealer explain things that I didn’t understand inside the vehicle that I purchased

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Alan duncan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Parker- Service Manager

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lithia Chrysler Jeep Dodge of Twin Falls

If you're looking for a well-stocked inventory of new and pre-owned vehicles you've come to the right place! At Lithia Chrysler Jeep Dodge Ram of Twin Falls the qualified sales service and financial staff members strive for 100% customer satisfaction. Check us out online at WWW.TWINFALLSDODGE.COM Where we believe KEEPIN' IT LOYAL BY KEEPING IT LOCAL is the only way!!!

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