Cutter Chrysler Dodge Jeep RAM Fiat in Honolulu including address, phone, dealer reviews, directions, a map, inventory and more

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777 Ala Moana Blvd
Honolulu, HI 96813

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Sales: 808-206-8218

Used Cars: 808-206-9442

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Cutter Chrysler Dodge Jeep RAM Fiat

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

135 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

So bad

Reviewed by MILES NEEDHAM from HonoluluMarch 25, 2021

I can’t believe how bad this place is. I have bought a new Jeep here and service is just terrible. Recall’s take forever then part are never in stock and expensive. 4x the cost of online. Wait time on hold just trying to get an appointment is ridiculous. It all takes the fun out of owning a Jeep. This is not a one time thing it’s been like this for over 2 years. I’m done

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Avoid at all costs

Reviewed by JoeB from Honolulu, HIOctober 22, 2020

Is there less than one star? Because this company deserves it. Dropped my 2019 Ram 1500 off to get looked at, less than 9k miles and is already having issues. After talking to the maintenance tech they told me they would have to order the part and would have it in 2-3 weeks. Okay, no issues. After coordinating with the maintenance team to conduct a late pick up I thought everything was good. I would pick the keys up at the sales office before they close. Great. Simple enough. Boy was I wrong!!! After 30 minutes of the sales staff frantically searching for my keys they informed me that the service team never dropped them off because I had an outstanding payment due to the service team. Apparently the service team had texted me and called me to inform me this. LIES! Also this is the first time I have ever brought my truck to this place (and the last). How do I owe money on something that is under warranty? And where are these phone calls and text messages. I wish I was part of them. Now I am paying out of pocket to uber to the north shore, just so I can Uber agin tomorrow to get my truck. $60 one way. The sales team go to response was the fact that sales and maintenance are separate. It's the other guys fault and we don't take responsibility. Way to throw you team under the bus dude. Zero responsibility take. Zero effort made to help me out. Zero compassion. Zero reason to ever do business with them again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Crazy prices

Reviewed by Mike from Twin falls idMarch 30, 2020

128k for charger srt ?! Everyone else sells them for alot cheaper then that from 75 to 88k. This people wanna make alot more money from this car from what it really worth.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Cutter Chrysler Dodge Jeep RAM Fiat

Buying an automobile can be a frustrating experience. We understand the hesitation that consumers have when it's time to buy a new vehicle. Our goal is to change that perception. We strive to make your shopping experience a pleasant and relaxed one. We want you to go home with the car of your dreams having also enjoyed a satisfying experience that exceeded your expectations. Contact us today at 808-564-9900

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