Dodge, Jeep and Chrysler
New Car Dealership in Roswell, GA
Overall Rating
4.1/5
Read dealer reviews
Who doesn't love the feeling of pressing down the accelerator on a brand new vehicle? At Palmer Dodge, we turn dreams into realities. Whether it is through financial assistance, auto parts or vehicle service, we're here to get you into your perfect car, truck, minivan or SUV today!
Palmer Dodge Chrysler Jeep RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
Palmer Dodge Chrysler Jeep RAM Reviews
Overall Rating
4.1/5
98 out of 128 people recommended this dealer
Overall Facilities:
4.1/5
Unbelievable thieves
Reviewed by Paul Pinto
in Alpharetta
March 13, 2020
I have purchased four jeeps from this dealership over the last ten years, and was a loyal customer until this week when I brought my jeep in because my rear tail light was not working. Palmer Dodge diagnosed the problem and determined that I needed a new rear tail light assembly, which they quoted as costing $751 to replace. I questioned this high amount, to which they responded that since I was such a loyal customer, they would do the job for $572, which was the best they could do. I declined their offer, and then found the replacement part online for $62, and replaced it myself in four minutes flat.
These guys should be allowed to stay in business.
Poor service
Reviewed by PD
in Alpharetta, GA
December 22, 2019
0 stars because 1 is too much maybe.
So far 2 bad experiences with them.
1. I had to deal with some Jeep transmission issues, where one of the guys told me to come back and someone will drive my car around to find out what the issue is. I offered to pay the $100 /hr fee and all that. The appointment was scheduled, and later I got a call back from them telling me to take it to another dealer because they won't do that....
2. Last week I took it to update the Radio firmware version. I got back in my car and noticed that it's not the right version, called back and asked to talk to service manager. He assured me that it's the latest version, because he just put in my VIN and that's what it shows. Well guess what, it wasn't the latest version, they installed 17.x.x and available was 18.x.x which I had to do it on my own. Just to mention that they had the car 1 full day, and failed to do that. I wonder how many other customers are they lying without a blink of an eye.
Take your car somewhere else.
Excellent experience
Reviewed by Juan
in Atlanta GA
January 05, 2018
James guided me through the process when buying my ‘16 challenger. Great experience. He actually cares about making the customer happy rather than putting money in his pocket. Easy and smooth process. Almost everything was done over the phone since i already knew what car i wanted. Went in & left the dealer with the new car in less than 1 hour.
