Atlanta West Chrysler Dodge Jeep RAM in Lithia Springs including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1251 Thornton Rd
Lithia Springs, GA 30122

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Atlanta West Chrysler Dodge Jeep RAM

Overall Rating:

4.4 (out of 5)

82% recommend this dealer

124 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Purchaser

Reviewed by Jeff Davis from Powder SpringsMay 22, 2021

After our new vehicle developed major repair issies that included engine replacement, the General Manager and his team stepped up, after Chrysler Corporate had made false comitements to return calls on numerous occasions. The General Manager and his team at Calavan Chrysler are the only reason my wife and I will continue purchasing our vehicles from Calavan Chrysler. They were very proffesional and thorough on customer satisfaction before, during, and after our vehicle was admitted for repare / replacement.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Yipee

Reviewed by Amy Mc from Douglasville, GAMay 15, 2021

Great customer service. Jay went above and beyond with detailing, topping off gas tank, and synching my phone for me. His patience and kindness made this a truly great visit!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever

Reviewed by Mark from Atlanta GaMay 14, 2021

I set an appt as required for 8:30AM at 2PM they still had not diagnosed my vehicle. Once they called me back at 3 they said they can not do the job that day. The service advisor James Harthun was very disrespectful, unprofessional and unapologetic. Called the next day to speak with the service manager Tim Whitehead who came across as unconcerned as to my experience. Only wanted to know if I was getting the work done at his dealership. I told him absolutely not. I will take my Jeep to a more customer friendly Jeep dealership. I would absolutely unequivocally not recommend this dealership for service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Atlanta West Chrysler Dodge Jeep RAM

Atlanta West Chrysler Dodge Jeep Ram is your hometown Lithia Springs GA dealership. Whether you're looking for a new vehicle used car or vehicle service our dealership has all your automotive needs covered. We are your neighbors so you'll be treated like one! We want you your friends and family to visit us very soon; you'll have a hassle-free enjoyable experience every time.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top