Countryside Chrysler Dodge Jeep RAM

I WILL NEVER DO BUSINESS HERE!!! I called about a truck and they said the advertised price was wrong because they performed $2500 worth of repairs to the vehicle. We finally agreed on a price ($1500 more than advertised) and I secured financing. Check in hand, spoke to my salesman to let him know, I was on the way. One hour into my 2 1/2 hour drive, he calls me back to say they just sold the truck. Who does business like that?

Service department seems understaffed and in poor form, will never return. Picked up my car after 2 weeks with grease and a horrible "grease smell" , the lady at the service desk couldn't even walk me to my car or tell me where it was, just handed me the keys and said "I don't know where it is, they don't tell us that". No thank your or anything. Very sad. Went home and spent 2 hours cleaning it. I would never treat someone's vehicle that way, take a little pride in your job.

I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department. Financial department did excellent job in processing the purchase documents as well. Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase. Brice B. Choi, M.D.