Cronic Chrysler Dodge Jeep Ram in Griffin including address, phone, dealer reviews, directions, a map, inventory and more

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2515 N Expy
Griffin, GA 30223

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Sales: 888-833-8504

Used Cars: 678-641-0189

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Cronic Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

1 (out of 5)

0 out of 5 people said they would recommend this dealer

1 (out of 5)

Poor service, dishonest treatment

Reviewed by Dave Olender in Griffin, Ga.August 18, 2020

As a family we we have bought 4 cars from Cronic and we are done. On the most recent car (2019, less than two years old) continues to break down. First opportunity for us to get in is 3 plus weeks. Also, was told I would receive a $100 refund on a botched alignment on another Cronic purchase, have yet to see that. That was approx a year ago. Called and spoke to a lady and she literally laughed at what I had to say. Disrespect, dishonesty and poor service define who and what Cronic is.

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Waste of time

Reviewed by Kelly in Powder SpringsJuly 15, 2018

spoke to & text with the used car manager for 3 days letting him know my interest in a particular car. On second day I told him I was having trouble finding someone to drive the car back once I purchase. I live over an hour away. I read on the website that they could bring the car to me. I wasn’t given that option. Since I was in a rental I realized I could just drop off the rental and drive the car back. I called manager/salesperson to let him know I was on the way. I arrived 1 hour 12 minutes later. I was taken to his desk where he was with other customers. He acknowledged me but didn’t say have a seat or I’ll be with you... My daughter and I stood at his desk for a few minutes. After feeling very uncomfortable and being a person who does not like to waste time I asked him if we could look at the car while he was with his other customers. He then told me “we have a problem”. He told me the car has been sold. I was upset to say the least. He said someone just bought it. So I was to believe that in the hour 12 minutes it took me to get there they financed someone and they had already left with the car. I was told that all final use cars sells had to go through him so he had to have known the car was gone. I told him I was paying cash for the car. He tried selling me another car that cost $5,000 more. It had less miles and was a year newer but it didn’t have the features nor did the car look as nice. I explained when I first talked to him and on several text that the car was for my soon to be 16 year old daughter. It was her dream car and that she had been working hard for the car. He said for me not to be mad. Huh? I came over an hour away, had to see my daughter with tears in her eyes, and realized I was lied to and I don’t suppose to be mad. Then to try to convince me to get the other car he told me that the car I was interested in, was at the mileage 86,000 where this vw beetle would start having trouble. WOW! I spoke to the new car manager and was told they couldn’t hold the car because people lie and say they coming in all the time. But I shouldn’t be lied to saying a car is there when it wasn’t. If in the time I let the manager know I was on the way someone became interested I think a courtesy call asking me if I was truly on the way or to let me know the car had been sold was in order. I can’t express how upset I was. Then to top it off they brought over another manager after everything was said and done. My daughter and I was just sitting searching for a similar car from a different dealership. I didn’t get why they brought him over to us. He added nothing to situation. My only thought was because we had the same skin color. They did offer to pay $100 for our gas and time.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

False advertising

Reviewed by Kris112287 in Hampton GaJune 09, 2018

False promises made by sales staff to get you to come in and waste your time. And the car was not even there (internet sales)

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

About Cronic Chrysler Dodge Jeep Ram

Cronic offers many automotive products and services to our Griffin area customers. From quality new Chrysler, Dodge, Jeep and RAM vehicles to used cars, we know anyone looking for a vehicle in Griffin will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, including the Wrangler, 300, Town & Country, Ram 1500, Charger, and Challenger, making us a good choice as your Griffin Chrysler, Dodge, Jeep and RAM dealer.

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