5855 GA-400
Cumming, GA 30028

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Sales: 470-279-3205

Used Cars: 470-279-3447

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Don Jackson CDJR North

Overall Rating:

3.2 (out of 5)

87% recommend this dealer

1024 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had the pleasure of working with Tye, Carl and Mike

Reviewed by JTT2January 09, 2026

I had the pleasure of working with Tye, Carl and Mike when I traded in my '21 JL Rubicon for a new one. It was a bit complicated as I live in Virginia, but they made the transaction seamless. Great communication throughout the process. They even coordinated meeting halfway in NC to exchange vehicles. They went above and beyond to make it an A+ overall experience. I highly recommend Don Jackson CDJR North

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bait and switch at its finest!

Reviewed by tonto1dayJanuary 07, 2026

Bait and switch at its finest!!! Most Crooked dealer award is deserved by this dealer. Stay Away!!! I caught them red handed!!! What a waste of human life!!! Where is the law on this dealer!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

A guy named Jim had told us that he made sure there were

Reviewed by Ken from Cumming, GAJanuary 01, 2026

A guy named Jim had told us that he made sure there were no extra stuff, we then went there the next day and they had us wait all day, and after that they proceeded to tell us they made sure there wasn't anything extra then had us sign stuff and had said what we were signing and then ended up charging an extra 3,500 dollars. While waiting Jim had come out and told us very loudly where people were around us that the credit score was the lowest he's ever seen, and had also told us there was water and a vending machine but failed to mention the ice cream and coffee.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Don Jackson CDJR North

Not all car dealerships are created equal and here at Don Jackson Chrysler Dodge Jeep Ram North we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Cumming to the nearby communities of Alpharetta Roswell GA Buford and Atlanta we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car shopping on a strict budget for a used vehicle just searching for that perfect financing deal or even browsing around for a service and parts center you can trust we're confident you'll find that our dealership is a great resource.

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