AutoNation CDJR FIAT North Columbus in Columbus including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3000 N Lake Pkwy
Columbus, GA 31909

Get Directions
Visit Dealer Website

Sales: 855-302-5045

Used Cars: 888-903-0248

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of AutoNation CDJR FIAT North Columbus

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

157 out of 185 people said they would recommend this dealer

5 (out of 5)

Service

Reviewed by Carmen Bailey in Columbus,GeorgiaJune 07, 2021

Always very nice. They take time with you and will answer all questions

Customer Service 4

Buying Process N/A

Quality of Repair 4

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Poor service

Reviewed by Michael Arsenault in Hamilton,GAJune 07, 2021

I took my truck in for an engine replacement to the tune of $8,100 that I paid for. Within 6 months the same problem happened again, but this time I had the truck towed to the shop for $270.00 because of the distance from the shop. The service representative told me the truck needed a computer update in the cooling system and that would cost me just over $100.00. I asked why this was not done when I had the engine replaced. They also told me I had a leaking radiator hose and it would need to be replaced for the cost of over $350. I reminded them that the engine was replaced with all hoses and should be under warranty. I was told they would look into it and get back with me. Never did they get back to me. I called them and was told that the mechanic said he was able to tighten the hose clamp. REALLY. I paid for the update and was on my way. About 3 weeks later the same thing happened again and called Auto Nation and had my truck towed in again. The truck was in the shop for 2 weeks before I got it back. Never did anyone call to give me an update, every time I got an update I called. This time I was told the coolant temperature sensor needed to be replaced and that would cost just over $100. Again I asked why was this not replaced the first time or even the second time I had the truck in the shop. The service rep also said that the Y exhaust clamp was broken and needed to be replaced. This part should have been new the first time I had my truck in the shop and paid over $8,000 because that clamp is the one that connects to the tail pipe. And why did it take 2 weeks to do a job that should take maybe less that 2 hours to complete. The only positive note in this complete mess was the new service manager, Darby C. Davis. When I explained the above to him he listened and took care of the problem. If you let him, l believe, with support he can make a difference for your company and turn the service department around where people can have faith in auto shops again.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Excellent Experience

Reviewed by Dawn Sauls in McDonough, GAMarch 05, 2016

I purchased a Nissan Juke from this dealership and they were very professional, kind and knowledgeable. My salesman, Tom Wells gave us an awesome experience. The sales mgr, Bo, went out of his way to give me the deal I was looking for, keeping me in my price range while putting me in the car I was looking for. I have bought over 16 cars in 26 years and these folks are top notch. We drove 2 hours to this dealer and will do it again in the future. Thanks Auto Nation for your excellent service.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About AutoNation CDJR FIAT North Columbus

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top