Woody Folsom Chrysler Dodge Jeep Ram in Baxley including address, phone, dealer reviews, directions, a map, inventory and more

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1859 Golden Isles W
Baxley, GA 31513

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Woody Folsom Chrysler Dodge Jeep Ram

Overall Rating:

4.1 (out of 5)

79% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst service ever!!

Reviewed by Susan from Douglas GaJune 07, 2021

Back in August I purchased a 2020 Dodge Journey from Woody Folsom in Douglas. From day 1 I hade trouble with this vehicle the air was not cooling. I took it up to the service department and was told there was nothing wrong Now living in the South and its a 100 degrees I think I know if my air is not working or not lol So took it back again this time they did fix the air but it still would not blow out hard. Then I started having problem with the gas needle floating you could never tell how much gas you had the needle would move from full to almost empty back up to a half a tank over and over well I took it back to the service department they claimed they would find out what was going on... They drove my vehicle over 300 miles and claimed it did not move with them the whole time I knew that was a lie. I get it back and it's doing the same thing and now they have put a ding in the driver side door...So this time I start making videos of it so I would have prove and like before I was told to bring it in and 300 plus miles would be on it with no work done... About the 4th time of the same problems Chris the service manager told me I had a lemon and that he would help me get out of it and into another one he told me the call the manufacture and tell them what was going on so they could start the process I did and they called Chris well then his story flipflop around he would never tell them he was unable to fix the problem...so I decided to hire a lawyer and once again it was back in shop this time Chris the service manager told me that when they drove it they knew something was wrong because it was drinking way to much gas and the videos I had showed him proved something was definitely wrong. He claimed they dropped they tank and put in a cluster that its now fixed... only to find out now it will not even register full so now I think this is like the 6th time back in the shop for a total of 9 times and still it's not fixed it's only getting about 15 mpg I would not recommend these people to fix anything... And as for Mr. Woody himself he will not listen to anything you say he only believes what his employees tell him I will never do business with him again They all act like they care so much until you sign the paperwork then they could care less.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

By Far the Worst

Reviewed by Lee from Deltona FLMarch 18, 2021

By far the worst and most incompetent dealership I’ve ever dealt with. Theo first wrote everything up on one truck, ran my credit report and told me it sold.... Then he found another at another dealership, he said no problem he’ll get that one... Next day, nope that wasn’t available... Now I’m the third one, he said it will be at their dealership the next day.... Well when “it” got there it was a completely different truck... Theo didn’t even tell me he sent another truck, yes a 4th truck.... I decided I would take it, they delivered it and it had 1749 miles on it... The paperwork said 100 miles... When the truck arrived at their dealership it had 1500 miles on it... The other dealership 300 miles away... So they sold me a vehicle with 1749 miles on it without even telling me... So they corrected the contract.... Now here’s the worst part, THEY TOLD THE FINANCE COMPANY IT WAS IN MY POSSESSION ON FEB 27.... I DIDNT EVEN THE TRUCK NOR THE CONTRACT UNTIL MARCH 6th.... So I have a week worth of interest that I have to pay... Then they didn’t even pay off my truck in full... So I had to pay that.... Now they also turned this in to their finance dept as if it was done on the 27th so they sent me a bill for the down payment based on the 27th date.... THE TRUCK AND CONTRACT WASNT RECEIVED UNTIL MARCH 6TH....... Complete fraud...

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Great help finding specific vehicles

Reviewed by Lucy from Baxley. GeorgiaFebruary 11, 2018

I was trying to get help finding a Special build. Woody Folsom absolutely has any make and model you can imagine One young man named Cary at Woody Folsom Ford in Baxley GA was able to pull it together for me! Great dealership & Great young man

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Woody Folsom Chrysler Dodge Jeep Ram

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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