Woody Folsom Chrysler Dodge Jeep Ram

Do NOT buy from Woody Folsom, I purchased a new 2019 3500 from Woody. I asked for a leveling kit and larger tires to be installed, they did, however they did NOT install the tires I asked. They did however install tires that were too wide for the wheels causing the front tires to separate. I informed the dealership of the problem and they did nothing. If the tires had come apart while on the highway some one could have been seriously injured. I have reached out to them a second time to reach a solution and they will not respond. Hey Woody, I bought a $64,000 truck from you and you xxxx near killed me by putting the wrong tires on a 3500. I'll never buy form you again.

Want the value of your trade stolen by a dealer? Contact Woody Folsom. Want to pay more for your next vehicle? Contact Woody Folsom. Want to deal with a**h***'s who think you have no knowledge of the automotive business? Contact "Would Be Folsom". Take your business elsewhere unless you enjoy throwing your money away.

Back in August I purchased a 2020 Dodge Journey from Woody Folsom in Douglas. From day 1 I hade trouble with this vehicle the air was not cooling. I took it up to the service department and was told there was nothing wrong Now living in the South and its a 100 degrees I think I know if my air is not working or not lol So took it back again this time they did fix the air but it still would not blow out hard. Then I started having problem with the gas needle floating you could never tell how much gas you had the needle would move from full to almost empty back up to a half a tank over and over well I took it back to the service department they claimed they would find out what was going on... They drove my vehicle over 300 miles and claimed it did not move with them the whole time I knew that was a lie. I get it back and it's doing the same thing and now they have put a ding in the driver side door...So this time I start making videos of it so I would have prove and like before I was told to bring it in and 300 plus miles would be on it with no work done... About the 4th time of the same problems Chris the service manager told me I had a lemon and that he would help me get out of it and into another one he told me the call the manufacture and tell them what was going on so they could start the process I did and they called Chris well then his story flipflop around he would never tell them he was unable to fix the problem...so I decided to hire a lawyer and once again it was back in shop this time Chris the service manager told me that when they drove it they knew something was wrong because it was drinking way to much gas and the videos I had showed him proved something was definitely wrong. He claimed they dropped they tank and put in a cluster that its now fixed... only to find out now it will not even register full so now I think this is like the 6th time back in the shop for a total of 9 times and still it's not fixed it's only getting about 15 mpg I would not recommend these people to fix anything... And as for Mr. Woody himself he will not listen to anything you say he only believes what his employees tell him I will never do business with him again They all act like they care so much until you sign the paperwork then they could care less.