701 E Oglethorpe Blvd
Albany, GA 31705

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Sales: 888-273-0545

Used Cars: 888-273-0545

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Albany Chrysler Dodge Jeep Ram

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

86 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Would NOT recommend

Reviewed by Carrie Sewell from Dothan,AlMay 26, 2023

I’ve been waiting six months to write a review about this dealership. I purchased a 2022 Jeep Cherokee in January of 2023. During my purchase I discovered the vehicle only had one key, my salesman Jeffery let me know they would order me a key and have it sent to a local hero dealership in my area. He also told me the key was a $450 value which they would cover. Fast forward FIVE months, I finally have a key ordered and sent to a local dealership. During my appt with my local dealership I was having some work done to my Jeep along with my key being programmed. When I went to pay for all the work I had done they informed the key had not been paid for and we were responsible for the cost. I contacted my salesman Jeffery regarding this he let me know he would check on it and get back with me. I paid for the key that day since it had been programmed and it wasn’t the dealerships fault. The key was NOT $450, but $200. I’ve left messages for the general manager and manager of this dealership for a month with NO response! It’s not even about the money for me at this point just the lack of communication! I’m sure if I were calling to purchase a vehicle they would have returned my call by now. I have NOTHING good to say about this dealership!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Carrie, We appreciate you sharing your recent experience with us here at Five Star Albany Chrysler Dodge Jeep Ram. I would like to speak with you regarding your vehicle's key and the level of communication you've received. Could you please reach out to me at the email address below? Thank you, Brandon Hardison General Manager bhardison@fivestaronline.net

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

I wan’t to give a review in how good they were

Reviewed by Chasity Hunter from Albany ,GaMarch 06, 2023

Mr.Jeffrey william and Demarcus price helped me get my new car 2023 hyundai kona i love how they helped me get my car and actually help me fine a car and i love it I’m thankful for the work they put in to help me get it .thank you

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your experience, Chasity. Our Sales Team is dedicated to listening to our customers' wants and needs to ensure they find the perfect vehicle. Congratulations on your new 2023 Hyundai Kona. Come back and visit us at Five Star Albany Chrysler Dodge Jeep Ram for any future needs.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Professional and Worth the Drive

Reviewed by Fred Spivey from South Carolina December 01, 2022

After several attempts to purchase a Ram 1500 Limited across the nation I reached out to 5 star of Albany, GA. After some discussion I reached an amazing deal with Coryn and Skip. They were courteous, knowledgeable, and extremely professional during the purchasing process. I'll also add that Andre of the finance department was awesome as well. He was professional and engaging and extremely knowledgeable. While there we also had the service department do some work on my nephew's truck that we drove down from SC. They were extremely nice and had the work finished promptly for a reasonable price. I can't remember the ladies name I dealt with at the counter but she was professional and courteous even at the late hour. I highly recommend this dealership even if you aren't in South Georgia. I drove over 5 hours for the purchase passing many other dealers along the way. I didn't regret one mile, one minute of my time or even the speeding ticket we received. It was well worth the trip.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for giving us 5 stars, Fred. We're grateful you made the drive out to see us and glad we could find you a great Ram 1500! We hope that your experience at Five Star Albany Chrysler Dodge Jeep Ram was pleasant and successful.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Albany Chrysler Dodge Jeep Ram

Welcome to the all new Albany Chrysler Dodge Jeep RAM. We are part of the Five Star Automotive group family owned and operated who have been driving Georgia home for over 35 years! Albany CDJR proudly serves the Albany Americus and Tifton areas. Our goal is to provide 100% satisfaction to each customer before during

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