Vatland Chrysler Dodge Jeep Ram in Vero Beach including address, phone, dealer reviews, directions, a map, inventory and more

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855 South US-1
Vero Beach, FL 32962

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Vatland Chrysler Dodge Jeep Ram

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

80 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Vatland Jeep servicing issues!!

Reviewed by stephan Penza from Vero Beach FLSeptember 01, 2021

I have dealt with Vatland for 15 years. First with the Honda dealership in Vero for all servicing of 3 Honda Pilots and they were absolutely great! I then bought a new 2019 Grand Cherokee from Vatland and paid an additional $1K because I wanted to buy local and where I would have it serviced. Car salesman was wonderful, CAPTAIN gentleman. However, I am not at all comfortable with the service department at Vatland Jeep. Today I waited almost 3 full hours to change my oil and rotate tires. Also asked them to check my engine filter: engine filter needs to be replaced at 30K miles, I had 32K, regardless, but they said they looked clean. In other words they did not have the time to change them as they were so far behind. Guy said my timing was wrong, 6 cars came in just before me, then later said a lift was down, WHATEVER! NEVER APOLOGIZED!!!! I will be doing business elsewhere, had other issues but no time to explain. I used the Express Lane, can you believe it! I need to be comfortable with the service department for my vehicles. I pay $50K+ for them and am very diligent with servicing. Vatland for some reason has not figured out proper servicing for the Jeep/Ram, etc. even though they have been there for about 4 years now.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 5

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Great Customer Service

Reviewed by VanFan from Vero BeachNovember 27, 2020

The service experience there is top of the line. A special shout out to Robyn who is a true pro and looks out for customer's needs.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.7 (out of 5)

Outrageous Repair Costs!

Reviewed by Jeff Jeep from Vero Beach, FLNovember 20, 2020

Paid $156.39 to hear my turn signal stem needed replacement and they wanted $592 more to do it: $190 for the part and $332 labor plus shop fee and 'other' fees. Parts store had part for $68. I saw the sterring wheel shroud had two screws and the signal stem/switch has two screws. I replaced the stem/switch, it snaps into place and put the shroud back on. This took me under 20 minutes and Vatland Jeep was going to charge me 3.5 hours of labor for their experienced techs! Shouldn't they be able to do this after than myself when I have zero experience? Shouldn't a Jeep dealership be able to get a part at a wholesale price way under what I pay retail? Why do they charge $190 when I pay $68 retail? This is the reason everyone gets the "ripped off" feeling when going to a dealership. Do you think I will buy a car from them????

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Vatland Chrysler Dodge Jeep Ram

At Vatland CDJR we are committed to serving drivers and car buyers from Fort Pierce Vero Beach and beyond with top-quality customer service and competitive prices on all of our vehicles and services. We are proud to be your Vero Beach Chrysler Dodge Jeep and Ram (CDJR) dealership where local car shoppers can turn to for the very latest cars SUVs and pickup trucks from four of the top automakers - all in one place.

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