2755 SE Federal Hwy
Stuart, FL 34994

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Wallace Chrysler Jeep Dodge Ram

Overall Rating:

2.7 (out of 5)

93% recommend this dealer

335 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

FANTASTIC SERVICE!!!

Reviewed by Carole Beaubien, BSN from Jensen Beach, FLSeptember 15, 2023

I was treated like a QUEEN today!!! ASHTON & ANGEL deserve special recognition: it’s rare nowadays to be assisted with care, concern, & CHEERFULNESS!!! Thank you, Wallace Jeep- these individuals deserve a raise!!! ❤️

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Wallace crooks

Reviewed by Wallace from StiartJuly 20, 2023

I had to bring my 2019 Dodge Ram 1500 for service due to all of my warning lights going on at the same time on my dashboard. After 3 day the truck being at Wallace Service department I was told that they weren’t able to see the issue I was experiencing. I was charged $180.00 and went on my way. When I got home I noticed my Ralph Loren prescription sunglasses were missing from my center console. I called Patrick from the service department on Monday morning to let him know what happened and to give him an opportunity to find out what happened to my glasses. That’s glasses cost me $800.00. He called me back and said that he was sorry but all employees are trustworthy and he didn’t really know what happened to my glasses. I called back and spoke to Brian the service manager where he repeated the same thing. I told him that I will pursue this by taking my experience to a higher level and up the chain of command. 2 minutes later Brian called me back and said they found the glasses and tried to tell me that I had left them at the cashier while paying in the case. I feel now he’s insulted my intelligence by trying to say I left my sunglasses in the case inside while I was wearing my regular glasses. My truck was a few feet away from the cashiers desk why would I take the case with the sunglasses out of my center console to go and pay my bill? They got caught and they needed to come up with an excuse. Shame on you Wallace.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

Will manipulate pricing midway through negotiation

Reviewed by Raising awareness from Tampa, FLJuly 17, 2023

Slimy business practices. Jacked up the list price of the car mid-way through a negotiation and removed the Carfax link as well, so shoppers can’t see it’s been on the lot for 9 months. I literally couldn’t believe it. Wish I could share the absurdity of the conversation when I spoke to the sales manager! Shame on them. Don’t waste your precious time and look elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Wallace Chrysler Jeep Dodge Ram

At Wallace Chrysler Jeep Dodge Ram it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits. Of course we pay just as special attention to used car consumers who flock to Wallace Chrysler Jeep Dodge Ram from Fort Pierce West Palm Beach and Vero Beach for our convenient location and stellar selection that's really more "like-new" than it is "used". Our Dodge Jeep RAM and Chrysler service center is more than capable of meeting all your routine maintenance and auto repair needs. Set your appointment online!

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