Wallace Chrysler Jeep Dodge Ram in Stuart including address, phone, dealer reviews, directions, a map, inventory and more

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2755 SE Federal Hwy
Stuart, FL 34994

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Wallace Chrysler Jeep Dodge Ram

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

329 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent customer service provided by staff!

Reviewed by V&J from Port St Lucie, FLFebruary 24, 2022

Excellent service provided by this dealership! Kudos to Salesman, Nick Bennett, Sales Manager, David Iannacone, Finance Manager, Damiko Davis and Manager, Tony Nahfe. We really appreciate them for getting our new Ram1500 Laramie delivered to us. We will definitely recommend Wallace Jeep dealership in Stuart, FL in the future.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Awful

Reviewed by AG from Palm City, FLFebruary 08, 2022

Terrible service! I owned many cars over the years, different brands each with their own issues more or less. But the experience I have with the wrangler and this dealership stands out. Few months ago, I noticed a clicking noise coming from the front right wheel. I took it to Wallace to see what was going on, since the car was new with less than 3,000 miles on, and the service advisor told me that is a common issue with bad ball joints. He supposedly placed the order for the ball joints back in December and gave me an estimated time for December 31st. I called back on January 5th and found out that the parts will now be in on January 24. I again called back on January 24 and the service advisor told me that the parts are in and can bring the car in service next Monday. Few minutes later the service manager called me saying that it was a mistake, and they don’t have the parts. Well, that was kind of weird. Anyway, the whole saga continues with a new estimated time of February 2nd. On February 4th I stopped by the dealership to check what was going on and the service advisor told me again that the parts were in, and I can bring the car on Monday the 7th. I most certainly asked him again if he is sure the parts are in, and he reassured me that they were. On Monday I showed up at Wallace with the car, I spoke with the advisor, he told me that the job will take most of the day, they gave me a ride home and they are going to call me when it is ready. Great, finally after almost two months of waiting they will fix the car. Oh no, not so easy… I got a phone call that the car was ready but when I got there the same manager told me that there was a mistake, they didn’t have the parts and they just tightened the ball joints. You got to be kidding me… Second time, same story. I thought this was surreal, I really thought the guy was kidding. No, he was not. They kept my car in for 7 hours to tighten two screws. I don’t trust those people. Really fishy… why keep the car there for so long? Why tell me the parts were in when they weren’t? On two separate occasions? They really weren’t? Or they took the car in because they needed some parts? Many questions, lots of mistrust…​I asked the manager to let me speak to someone higher up in the dealership. He told me that there is no one and I could only call Chrysler corporation. That was scary. ​ I bought the car from them, it’s under warranty, so why are they working so hard to lose customers and provide such awful service? Also, they keep saying the parts are in back order. I asked that manager for the part number, I googled it and found them available right away at discounted price on Mopar’s website. I really wish someone that cares about their business will take some action and change things around. Can’t make it a habit and blame everything on shortages. Won’t last too long until people realize what’s the real issue.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Not A Happy Client !!!

Reviewed by Disgraced from PslJanuary 17, 2022

I bought a jeep cash after 1 st oil change car stalled , I was almost in a ditch with a baby in car ... Turns out no oil in car !!!! But no one knows nothing Argues and reported to Chrysler and it's a production on an answer but car does burn oil .. I Don't Recommend Buying a Used Vehicle from this dealer !!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 3

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Wallace Chrysler Jeep Dodge Ram

At Wallace Chrysler Jeep Dodge Ram it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits. Of course we pay just as special attention to used car consumers who flock to Wallace Chrysler Jeep Dodge Ram from Fort Pierce West Palm Beach and Vero Beach for our convenient location and stellar selection that's really more "like-new" than it is "used". Our Dodge Jeep RAM and Chrysler service center is more than capable of meeting all your routine maintenance and auto repair needs. Set your appointment online!

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