7745 South Tamiami Trail
Sarasota, FL 34231

Get Directions

Sales: 941-922-2400

Used Cars: 941-922-2400

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00am
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:30pm

Reviews of Sarasota Chrysler Dodge Jeep RAM FIAT

Overall Rating:

2.6 (out of 5)

96% recommend this dealer

1379 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Was lyed to for 3 days being told by GM Jarrod that they

Reviewed by Disappointed!February 29, 2024

Was lyed to for 3 days being told by GM Jarrod that they could get a used car from a "sister dealer" for me to drive. Gave a $500, "good faith" he called it, deposit. Got the run around in several communications every day saying it was coming today, then tomorrow... Never even got to see the car! Horrible customer service; I've never seen anything like it!! Carson was as helpful as he could be and Jarrod tried to throw him under the bus saying it was his fault!! Stay far away from this dealership!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Would not recommend.

Reviewed by Lydia102478February 05, 2024

Would not recommend. Even just trying to service my vehicle and fix a warranty issue became a huge hassle. They rescheduled my appointment. Showed up to second appointment, after having my car for about an hour and a half the service tech came out and told me that I couldn’t wait for my car, they couldn’t give me a time frame on how long it would take to get to it. After trying multiple times on getting an answer to that my only option was to take a rental/shuttle and they would be in contact. When I pressed the issue in wanting a time frame they said it could be today, it could be tomorrow or even sometime this week I literally went in to have a piece of sunroof fabric out back in. Not acceptable in my opinion. If I would have checked the ratings on this place before hand I would never had went! Horrible ratings in every platform!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Purchased new Jeep Grand Cherokee L Overland.

Reviewed by DerekFebruary 03, 2024

Purchased new Jeep Grand Cherokee L Overland. Several issues with the vehicle. Attempting to contact the dealership to discuss service warranty. Get patched through to finance and left voice mail Tuesday and again Wednesday. No answer again Thursday so sent email via their contact link requesting assistance. Called again Friday morning no answer. Left message with operator asking for GM to return my call. Called again afternoon - no answer. Again, Saturday - no answer. No response to email. Trying to save ourselves a 1.5hr drive to the dealership to address something that could be resolved over the phone. Think you get the picture. Customer service after sale is completely lacking. I should have read other DealerRater feedback well in advance of our purchase. Post sale is just as important as presale. Either you gain a customer for life or they move on to other dealerships and recommend the same to their network. Disappointing to say the very least.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sarasota Chrysler Dodge Jeep RAM FIAT

At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top