A member of the Cars.com family
A member of the Cars.com family
Sales: 904-347-2752
Used Cars: 904-687-2634
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Saint Augustine, FL that carry Dodge, Jeep, Chrysler, RAM
Overall Rating:
4.8 (out of 5)
94% recommend this dealer
130 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Do not recommend service department
Do not recommend this dealership for Service. Jeep Wrangler purchased here new in 2012, they have performed all maintenance since purchase exception 1 oil change performed at another Jeep dealership south florida last year. Took in for service Saturday 1/23/2021 for repair to heater. Advised needed new radiator to correct problem. Interesting, radiator did not appear to be leaking in driveway, garage or show signs in engine compartment. $755.00 later, new radiator installed, heater still not working. Good Job? I think not. Incompetence? Sure looks that way. Was in process of ordering new Jeep Wrangler 4xe, however, not anymore. Leaving the Jeep Brand altogether now. Once Heater fixed on Wrangler, it is gone. 2020 Gladiator, its going too. Both to be traded! Congratulations Justin, your service dept cost you a long time customer. If you cant service what you sell, then need to go somewhere where they are able to service what the sell. Toyota? Audi?
Dealer Response
Hi Stephen, Thank you for your business and feedback. Please accept my apologies for any shortcomings on our part. I can see that the radiator and heater core were recommended on your most recent visit. The radiator was leaking slowly from the seam and evaporating before it would cause a drip. Knowing the radiator was leaking it was recommended prior to replacing the heater core as it would have caused more serious issues if not addressed. The low coolant level causes air pockets in the cooling system which may restrict coolant flow through the heater core inhibiting heat transfer in the vehicle. After replacing the radiator and bleeding air from the cooling system we were able to determine there was a restriction in the heater core. I understand your frustration and would like to help resolve this issue. I left you a voicemail this morning. Please reach out to me so we can address the heating concern. Have a great day. Sincerely, Chris Norris/Service Director Atlantic Dodge Chrysler Jeep Ram (904) 797-4383
Maximum rating = 5
Purchase of a used vehicle
Sorry I was misinformed. The salesman at your dealership and the sales manager I spoke to both told me the car was gone by noon and I was there at 2:00pm
Dealer Response
Alice, We are so very sorry to hear this was your experience. Our sincere apologies. If you'd like to speak with us in further detail, please reach out at your earliest convenience. Thank you, Anthony D. General Manager adanninger@atlanticdodge.com 904-494-2314
Maximum rating = 5
Great car buying experience
Thank you to all of the staff at the dealership for making my car buying experience top notch! I want to especially thank my salesman David, we will definitely be back in the near future for another vehicle.
Dealer Response
Suzanne, thank you for taking the time to share your outstanding experience with David! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road!
Maximum rating = 5
Atlantic Dodge Chrysler Jeep Ram is a locally owned & operated Five Star Dealership that has been serving the community for over 45 years. Please review our extensive inventory of Chrysler Dodge Jeep cars Ram trucks and SUV's including the Chrysler 300 Dodge Charger Ram 1500 Pickup and Jeep Wrangler. We work hard to get you into the vehicle you have always wanted. If we don't have what you are looking for we can have it within 24 hours. That new Chrysler Dodge Jeep Ram is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
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