Dodge, Jeep and Chrysler
New Car Dealership in Orlando, FL
Overall Rating
4.7/5
Read dealer reviews
Greenway Dodge Chrysler & Jeep in Orlando, FL treats the needs of each individual customer with paramount concern. We look forward to making this a simple and drama free experience. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory of new and used cars, and investigate financing options.
Reach out to us via chat 24/7 at:
https://app.carnow.com/dealers/chat_request?key=4b3BkjD8lEp0KIxB37qfnAvoike0EKkc4uxs0AfsBmy0c1us&src=Carsdotcom&click=0&dept=15
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Orlando or the surrounding area, check out Greenway Dodge, Chrysler, Jeep, RAM!
Greenway Dodge, Chrysler, Jeep, RAM Reviews
Overall Rating
4.7/5
725 out of 780 people recommended this dealer
Overall Facilities:
3.2/5
Bait and Switch
Reviewed by N/A
in N/A
September 20, 2020
If I can save one buyer from the ‘bait and switch’ then I will feel good about my experience.
I have never been through what we experienced (over the two days of interaction with their sales team) in any transaction involving a vehicle purchase and agreement ahead of time...ever.
We drove approximately two hours to Orlando this weekend to purchase a vehicle that we have been researching for quite some time. We had several dealerships to consider but after a phone call with Greenway Chrysler, Dodge, Jeep we decided to stop by to see if they could honestly do business as they claim.
After finding the vehicle of our liking, we discussed the price and on the initial day we visited were only about $1500 apart. Unable to close the gap we left and we were ok with that. I did not feel like they were shifty, just that we had a gap in our value of the vehicle.
Where it went wrong was the next day, as we were preparing to look at other places, I received a call from the salesman Marvin and we further discussed the price difference and we both agreed to a price that neither of us walked away as the winner. In writing from them we drove back to Greenway CJD in a horrible rainstorm to sign our paperwork. I provided them with a check, my drivers license and signed the agreement. Only to have Kevin the manager come sit down and tell me that he wanted to review some numbers with me. I quickly let him know that I came back to make the deal, have excellent credit, signed the paperwork with the agreed upon price and Kevin told me I need to pay $800 more so they make a profit on the vehicle. I then told him that we had an agreed upon price and we came all the way back because of the word that his salesman gave us in writing. At that point I called my wife to please pull over and be prepared to turn around to get me so we can leave because they were being dishonest, disrespectful, and trying to take advantage of me. I really was disappointed in the fact that I was victimized by people that gave their word.
Please, take this review from an honest family that was treated like fools. If you want to respond with a comment and your email them I will reach out to contact you personally to give you any additional information that protects you from being taken advantage of by this dealership or a similar one.
I know there are plenty of other dealerships that would not treat a family that educates our children and protects people from fraud for a living like they did.
We try to live up to other people’s expectations in our careers and we’re really disappointed that Greenway Chrysler, Dodge, and Jeep couldn’t do the same!
Disappointed
Reviewed by Jose Gonzalez
in Orlando
September 19, 2020
Bought a Dodge Durango 2013 with 36k miles back in 2015 at the time the sales person was helpful and sold me the vehicle yay we all happy we thought. Guess not a few years later and many miles, the engine start developing serious issues over heating or check light will come on mysteriously I will bring to service and no one seems to know. In 2018 brought it again and after a serious argument with the service manager because again they stated that it was not showing any symptoms when they test drove it. That day I decided that they will keep it as long as they needed until they find and fix the problem they denied me a rental to go around until mine get fix again let argue. Long story short in 2018 they replaced both cylinder head gasket now again in 2020 the same issue but now I'm out of warranty and is nothing they can do but guess I went on June 4th looking for service and they turn me down because they were too busy and the two years warranty for the last job was done. Call it bad luck right now they want me to pay 4k for the repair. Really, Is it bad service or bad luck? OK I started researching to find out that this specific V6 Pentastar engine came with a factory defect at the cylinder heads and they only included a few VIN numbers for the warranty extension Chrysler offer and now me and Im sure many other customers have to spend 3k to 4k dollars every couple of years to keep there cars running and no one at the dealership can help.
Victor Akimov excellent service.
Reviewed by Victor Akimov
in ORLANDO
August 28, 2018
Thanks Victor Akimov for another car to my family. Greenway Dodge have great selections of new and used vehicles, we love to keep going back to see our friend Victor and purchase vehicles from him.
