Airport Chrysler Dodge Jeep RAM in Orlando including address, phone, dealer reviews, directions, a map, inventory and more

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5751 Eagle Vail Dr
Orlando, FL 32822

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Sales: 888-433-4814

Used Cars: 888-449-5868

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 8:30pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Airport Chrysler Dodge Jeep RAM

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

570 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Shady return policies/"logic"

Reviewed by Michael from Ocala, FLApril 05, 2021

Ordered ~$250 worth of parts from these guys, including a door wiring harness that had a short in it DIRECTLY out of the plastic wrap. They refused to take it back. First it was "Oh, we don't provide returns or exchanges on electrical parts." After we talked through how absurd that stance was on a BRAND NEW $50 item, their next excuse was "Oh well you didn't enter your VIN on the order form, so we won't take it." That's an easy fix. Here's my VIN number, I apologize for the oversight (?) Then they switch gears to "Well, this is the right part number for your Jeep, so we won't accept it back." (By the way, yes it is.) Jeep owners are heavy modders that spend thousands of dollars... I can't believe these guys would play hardball over a $50 wire harness. I would STRONGLY recommend you avoid doing business with them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Dealership Will Damage Your Car

Reviewed by tonyt from Orlando, FLApril 05, 2021

Service Department will damage your car and take no accountability. I brought my Challenger in for an oil change and tire rotation on Saturday 4/3/21. When I got the car home, I noticed my wheel had 2 scratches on it per the pictures. I called the dealership immediately and they told me to stop by next week to see a manager to see what they could do. I returned to the dealership on Monday and spoke to a manager who said there is no way they could have caused that damage since they only have orange curbs and the wheel that was damaged made no sense based on position on the car. I then reminded him that the tires were rotated and pointed out several curbs that were not orange. I also presented the vehicle check up from that service appt that shows no damage. Their only response was for me to call Dodge to complain. Please do not bring your car to Airport Dodge for service. I would hate for more people to have their cars damaged

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Ken smith

Reviewed by Ken from OrlandoMarch 15, 2021

What a mess. We purchased a new Jeep Compass and within72 hours it wouldn’t start and had to be towed back to the dealership. Since the radio and Bluetooth have been replaced 3 times and we are currently driving a vehicle with no Bluetooth, radio and some safety features not working.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Ken, This is Erik with Airport Chrysler. Please call me at 407-247-4736. We would like to find a way to resolve your issues.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Airport Chrysler Dodge Jeep RAM

About Airport Chrysler Dodge Jeep Ram New & Used Cars in Orlando
Airport Chrysler Dodge Jeep Ram is located in Orlando Florida. Our Chrysler Jeep Dodge dealership has a great selection of new and used Chrysler Jeep and Dodge cars. If you're searching for a new car browse our inventory for the Pacifica 300 Charger Challenger Durango Grand Caravan Journey Ram Trucks Grand Cherokee Renegade Compass Cherokee Wrangler along with Central Florida's best selection of Hellcat's and Scat Packs!

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